Days Inn by Wyndham San Antonio Southeast/Frost Bank Center

Proximity to Amenities: Frequently praised for its convenient location near restaurants, Walmart, and other local businesses .

Door safety lock was loose and screws come off. Room was not cleaned properly, trimmed hair and toothpaste was found in the sink. Bathroom light is very dull. Shower head was not fitted correct.

When i booked the room i didnt know it was a smoking room so i asked to move us to a non smoking room they charged in extra $29. When we got to the room it was a room not marked as non smoking, it smelled like smoke, and it had an ashtray in the room like a smoking room. When called front desk she said the ashtray is in every room but we stayed there before and it didnt have an ashtray in the non smoking room. The next morming i complained and they refused to acknowledge that it was a smoking room even though i showed them on the door the rooms that indicate non smoking had a sign and our did not. Never stay there again.