Days Inn by Wyndham San Antonio Alamo/Riverwalk

The room was dirty, it had a lot of hairs everywhere. The location was good. The personal needs to improve costumer service.

The location is perfect, and the staff are friendly. Unfortunately, the housekeeping is below acceptable standards. Our first day, the maid didn’t see the note I’d left on the bed because she didn’t make it. Our towels were changed and that’s all that was done. Our last day, nothing was done . Speaking of towels, they are dingy and thin, with many being stained. They do not provide hair conditioner. I also asked for Kleenex and was given a roll of toilet paper. Due to the colour of the floors, you cannot see how filthy they are. A walk around the room after showering turned the bottom of our feet black. We heard this same complaint from a couple staying a few doors down from us, so it obviously wasn’t just our room. The breakfast provided bread for toast and bagels, but the only thing to put on them was butter. Every day, they were expecting their delivery. Finally our last day, they had jam and cream cheese. The coffee was hit and miss, sometimes looking like weak tea. The area is perfect for exploring the riverwalk, but there are several other hotels nearby which I would hope have higher standards for their guests.

An older motel, but very clean and location is great. Near Riverwalk and Alamo. My husband and I were in room 138, and were in San Antonio five days. Large room, microwave, mini-frig, coffee maker, king bed. Breakfast available in lobby: coffee, white and wheat toast, bagels, waffles, yogurt, two varieties of cereals and milk. We didn't rent a car, so we walked everywhere. Also, enjoyed the hop on-hop off sightseeing bus a couple days. The desk clerk personnel were friendly and helpful. We would definitely stay here again.

There were dead cockroaches on the floor and a piercing ring on the floor next to the bed. It obviously hadn't been cleaned appropriately. This was verified when I opened the microwave and found someone else's food left there for who knows how long. The front office offered no help when I called to report it, but the housekeeper was outside smoking so I bagged the food and tossed it out onto the sidewalk. When we asked for a refund, we were told our stay could not be fully refunded because it was past "checkout time." I am sufficiently traumatized by this booking.

Towels were dirty. So noisy with the air conditioning sounds all night