JW Marriott San Antonio Hill Country Resort & Spa
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1 room, 2 adults, 0 children
All properties in San Antonio

JW Marriott San Antonio Hill Country Resort & Spa

2025 Global 100 – Family Hotels
23808 Resort Pkwy, San Antonio, Texas, 78261, United States
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a large , empty conference room with rows of chairs and multiple screens , all illuminated by purple lights at JW Marriott San Antonio Hill Country Resort & Spa
Amenities
Golf course
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Public parking
24-hour front desk
All amenities
Property Description
Discover JW Marriott San Antonio Hill Country Resort and Spa, nestled amid 600 acres of oak-covered hills in Texas Hill Country near downtown San Antonio TX. Immerse yourself in renowned attractions near our San Antonio resort, including wineries, SeaWorld, Shops at La Cantera, Natural Bridge Caverns, and Six Flags Fiesta Texas. Retreat to our resort haven with the River Bluff Water Experience a 9-acre water park with a 1,100-foot lazy river. Our refined event space offers 268,000 square feet for grand celebrations or collaborative gatherings, featuring outdoor pavilions and elegant ballrooms. Indulge in delectable cuisine at our six exceptional resort restaurants or rejuvenate with a body treatment or massage at our luxurious spa. Relax in upscale hotel accommodations with expansive floor plans, lavish furnishings, top-tier amenities, and awe-inspiring views of Texas Hill Country. Find solace in our country retreat, where tranquility and sophistication meet amidst the natural beauty of San Antonio TX.
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8.4/10
Very Good
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 101 reviews
Surroundings
Airport: San Antonio International Airport
(21.7 km)
Airport: San Antonio Stinson Airport
(47.2 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Walkout to Pool Two Queen Room
6

Walkout to Pool Two Queen Room

2 Queen bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Room, 1 King Bed With Sofa Bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)
3

Room, 1 King Bed With Sofa Bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

1 King bed and 1 Sofa bed
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
Room Details
Check Availability
Standard King Room
7

Standard King Room

1 King bed and 1 Sofa bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
King Room with Signature View
10

King Room with Signature View

1 King bed and 1 Sofa bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Executive Suite
5

Executive Suite

1 King bed and 1 Sofa bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Standard Two Queen Room
10

Standard Two Queen Room

2 Queen bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Room Details
Check Availability
King Room With Sofa Bed And Balcony-Hearing Accessible
6

King Room With Sofa Bed And Balcony-Hearing Accessible

1 King bed and 1 Sofa bed
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
Room Details
Check Availability
One Bedroom King Studio Suite with Partial Golf View
4

One Bedroom King Studio Suite with Partial Golf View

1 King bed and 1 Sofa bed
No window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Room Details
Check Availability
King Room With Sofa bed and Juliet Balcony
1

King Room With Sofa bed and Juliet Balcony

1 King bed and 1 Sofa bed
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private toilet
Desk
Hot water (24 hours)
Room Details
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Deluxe King Room
6

Deluxe King Room

1 King bed and 1 Sofa bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Room Details
Check Availability
Room, 1 King Bed With Sofa Bed, Bathtub (Mobility/Hearing Accessible, Tub)
5

Room, 1 King Bed With Sofa Bed, Bathtub (Mobility/Hearing Accessible, Tub)

1 King bed and 1 Sofa bed
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
Deluxe Room, 1 King Bed With Sofa Bed, Balcony (Mobility/Hearing Access, Transf Shwr)
7

Deluxe Room, 1 King Bed With Sofa Bed, Balcony (Mobility/Hearing Access, Transf Shwr)

1 King bed and 1 Sofa bed
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
Deluxe Two Queen Room
8

Deluxe Two Queen Room

2 Queen bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Hospitality Suite
4

Hospitality Suite

Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Minibar
Microwave
Oven
Room Details
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Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Transf Shwr)
11

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Transf Shwr)

2 Queen bed
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
Walkout to Pool King Room
5

Walkout to Pool King Room

1 King bed and 1 Sofa bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Parlor Room
8

Parlor Room

Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Room Details
Check Availability
Two Queen Room with Signature View
10

Two Queen Room with Signature View

2 Queen bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
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Guest Reviews

8.4/10
Very Good
101 reviews
Verified Reviews
  • Cleanliness8.4
  • Amenities8.4
  • Location8.4
  • Service8.4
Average for similar properties in San Antonio
Most Mentioned
AI Summary
The rooms are spacious, clean, and comfortable with large bathrooms, ideal for families. The staff provides stellar service, offering friendly and helpful assistance.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 23, 2022
This hotel is of poor quality
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
So, I'm a Platinum Elite member, and the day before my stay, I received an email from Marriott informing me that I would be entitled to a late check-out at 4 p.m. I requested a late check-out at that time and was informed that it wouldn't be possible. My app says I'm entitled to check-out at that time and it's not subject to availability. But the hotel informed me that it was subject to availability. I arrived at the hotel on check-in day at 4 p.m. sharp, and my room wasn't ready. Besides witnessing dozens of people checking out at 4 p.m., I had to wait until 5:20 p.m. for my room to be ready. One detail: I was traveling with my one-and-a-half-year-old son, who had to sleep in his stroller while we waited to check in. In other words, I was denied a late check out and check in was only possible very late. When I checked in, I was informed that I could choose between points or breakfast for two guests. I chose breakfast, and guess what? The next day, when I checked out, I received a bill for $98 for my breakfast. I was informed that it would be complimentary because I'm a Platinum Elite member. During the night I went to dinner at the 18Oaks restaurant where we had a reservation at 8:45. We arrived at the place and were informed that we would have to wait, we waited until 9:40 to finally get a table for us. We opted to use valet parking and were informed by Marriott that they could charge our car since we have a Tesla. At the hotel, we were informed that the valet doesn't have charging equipment for electric cars. I said I would have the equipment, but was informed that the power outlet where they plug in the cars was faulty. Due to the Texas heat, I had to leave the hotel to charge my car before the battery lost all its charge while it was parked. In short, my weekend was not only stressful but disappointing, to say the least. Nothing I was told can be trusted, either by Marriott or the hotel. Schedules are a joke, and just so you know, the next day when my late checkout was denied, my wife had a spa appointment scheduled for 12 p.m., and we were supposed to have lunch at the hotel restaurant. All of this had to be canceled. I hope rushing me out of the hotel was worth it for you
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 20, 2025
Great location with nice amenities for both adults and kids. Parking availability can be a little difficult. Plenty of on-site restaurants so no need to leave the property, but also a lot of good local places nearby. On site conference venue is massive.
T‍h‍e‍D‍r‍J‍a‍s‍o‍n
July 7, 2025
Pretty disappointed. It is hard to enjoy something, when you are being taken advantage of. I parked 300 yards from the hotel in 100 degrees. This is because I did not want to pay 50$ a day for valet. Nobody told me, but they charge you anyway! They charge a daily 30$ self park fee! Then taxes on that! So I paid 33$ a day to park myself a mile from the hotel! This is NOT included in the resort fee of 57$ a day. These endless fees take any joy out of a stay one could possibly have. 90% of the activities for kids we had to pay for despite all these fees. Everything was an upcharge. The restaurants are all 5/10 in quality, barely above average bar food. Yet, they are rather expensive. Paid 400$ for four of us (two kids) at the steak house 18 oaks. fyi - we stay at plenty of high end resorts to the tune of paying four to five thousand bucks a day for rooms. This was a low-key last minute trip. Just do not like the cheap over charging moves made by this facility. Will not be back.
L‍o‍b‍o‍ ‍L
July 3, 2025
not only did we suffer through storms out of san Angelo coming from midland, we were just ready to get to jw Marriot, called ahead of time and we were told that the bar would serve until midnight, when we arrived we were given a room that appeared to be occupied, wine glasses on tables, dirty towels, beds were used, patio had wet towels left discarded. Food was left from previous tenants, thankfully the audits at the front desk provided us with a better room facing the water park. However when we went down stairs after a long drive and we were informed that food ordering would be available until midnight at the bar downstairs at 11:30, there was no Mariott representative to take our order, only to be told by another Aduit "night Aduit" that we should order food on uber.
i‍v‍a‍n‍u‍l‍i‍s‍e‍s
June 28, 2025
It is the middle of the summer. Meaning high season. Despite the hotel personnel is attentive, well educated and trained. The place is just overcrowded making the experience a headache. Not enough space in restaurants, not enough space in the pool. 1 hour waiting time for restaurant buffet. Drinks at the bar awaiting for 30 min. I asked for service on the pool and they never came despite I asked several times. premium price that is not worth the money because you pay and then no matter how much you spend……you have no access to the service. Disappointing hopefully management could read my complaint I think the hotel wants to make the one year profit during the summer by over asking the capacity and increasing prices. I would advise not to be here during summer. I am a platinum member on the chain but this is the worse I have ever experienced at the Marriott.
s‍e‍l‍e‍n‍a‍ ‍g
June 26, 2025
So first off, beautiful hotel. I stayed for 2 nights and we kept having room service come to our room when it was on do not disturb. Pretty annoying. I also had 2 fraudulent charges... I will be calling them as soon as they open. I checked with my receipt as well and nothing matches the charges I was given. Are you kidding me?! Also i was given a 10$ credit to use at the store and bar area as long as you charge it to the room and guess what. It still charged me. Like the hotel but cmon youre going to charge my card fraudulently? Not staying here again nor recommended
T‍o‍b‍i‍a‍s‍R‍T‍r‍a‍v‍e‍l
June 23, 2025
For the cost it isn’t a great value for two adults who aren’t looking to golf or use a spa. We did take advantage of use of the water park and found it good for a day of fun, but with major water parks in the area it wouldn’t be enough to make us want to return. The fact that as a titanium tier member you aren’t recognized beyond being asked if you want ONE free breakfast (a continental breakfast) or bonus points is just sad. Marriott properties of all levels across the globe have done way better and again at this price point you should be ashamed. Let’s circle back to breakfast… we received ONE day of continental breakfast. ONE. We stayed for two nights, and I hate to keep bringing up the price point, but at this price you don’t think you could throw in free breakfast for each day? Even the continental breakfast? I mean what are we paying for? The hotel is most certainly showing its age. With chipping paint and scuffed walls, stained carpet and leaks from the shower… and that’s just the room, the great hall has definitely seen better days. But I guess guests are so busy staring at the bills for the outrageously priced F&B they don’t notice.

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Billiards room
Table tennis room
Restaurant
Cafe
Water park
Conference room
Multi-function room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00

Front desk hours: 24/7

If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
US$19.00 (approx. PHP 1,105.32) per person
Adult
Buffet:US$39.00 (approx. PHP 2,268.82) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2010
  • Renovated: 2019
  • Number of Rooms: 1014
Discover JW Marriott San Antonio Hill Country Resort and Spa, nestled amid 600 acres of oak-covered hills in Texas Hill Country near downtown San Antonio TX. Immerse yourself in renowned attractions near our San Antonio resort, including wineries, SeaWorld, Shops at La Cantera, Natural Bridge Caverns, and Six Flags Fiesta Texas. Retreat to our resort haven with the River Bluff Water Experience a 9-acre water park with a 1,100-foot lazy river. Our refined event space offers 268,000 square feet for grand celebrations or collaborative gatherings, featuring outdoor pavilions and elegant ballrooms. Indulge in delectable cuisine at our six exceptional resort restaurants or rejuvenate with a body treatment or massage at our luxurious spa. Relax in upscale hotel accommodations with expansive floor plans, lavish furnishings, top-tier amenities, and awe-inspiring views of Texas Hill Country. Find solace in our country retreat, where tranquility and sophistication meet amidst the natural beauty of San Antonio TX.

Frequently Asked Questions

What is the cancellation policy for JW Marriott San Antonio Hill Country Resort & Spa?

The cancellation policy for JW Marriott San Antonio Hill Country Resort & Spa varies depending on the type of room and booking conditions.

What are the check-in and check-out times at JW Marriott San Antonio Hill Country Resort & Spa?

Standard check-in time at JW Marriott San Antonio Hill Country Resort & Spa is 16:00 and check-out time is 11:00.

Can I bring my pet inside the JW Marriott San Antonio Hill Country Resort & Spa?

As much as we love pets, unfortunately, we are unable to accommodate them in JW Marriott San Antonio Hill Country Resort & Spa.

How far is the JW Marriott San Antonio Hill Country Resort & Spa from the closest airport?

The closest airport is San Antonio International Airport, and it is about 23 mins from hotel by car (21.7 km).

About This Property

Nearest AirportSan Antonio International Airport
Distance to Airport21.7KM
Nearest Train StationSan Antonio Amtrak Station
Distance to Train Station35.31KM
Average Price FromPHP38674
Hotel Star Rating4