Home2 Suites by Hilton San Angelo

OK, Seriously folks, this hotel is nasty. We were supposed to stay 2 nights, but cut it short to one. The Room had not been cleaned well at all-It was gross. So dirty we did not even feel comfortable taking a shower. The floors were so sticky and nasty you couldnt go barefoot. The shade was broken, so no privacy in the bedroom. Microwave had not been cleaned, sink was nasty, and then.... OH gosh, dont even get me started on the lobby and breakfast area. Coffee pots were gross, counters nasty, floors disgusting. They had run out of plates and I guess no one was there to wash more, so they just told folks sorry..... Then, when someone asked for one, one of the breakfast attendants started taking the sliced cheese that was on one plate, to place it on another, so she could give the patron the one that had the sliced cheese! AND She did all of this with her bare hands. and then set the plate of cheese out for others to eat. Gross. She then refilled all the utensils by holding the part you eat on, and never once considered hygiene, cleanliness, nothing. No one bothered to wipe down any tables, pick up trash, and certainly not sweep the floors. There is a sign in the lobby that claims Hiltons guarantee to offer a clean environment. Yet this hotel is not it! Not to mention there was no management on site to address the issues. and actually no one even at the front desk the majority of the time. The 2 front desk workers were polite, but not concerned with the disarray or filth of the lobby and breakfast area. This hotel needs attention. Oh yes, and the pool was Green, and disgusting! and the elevator was out of service!! Thankfully we had a first floor room, but my goodness.... Its just surprising this hotel had as many stars as it did. Maybe we just came on an off week.....? But seriously, Do better! $186 for one night, to stay in a filthy place. a Terrible experience.

The room smelled, the bed was very uncomfortable and the toilet made noise all night long.

The room was big for us and the area was clean.

Dirty and outdated Outdated hotel, very dirty. Rooms were gross. Had a sliding door for the bathroom door, but the handle was broken and it did not shut all the way. Cushions on the couch in the room were ripped. Breakfast area was very dirty. Wouldn't stay there again.

Dirty and gross Dirty and gross. Very unexpected from the home 2 suites line of rooms.

Hotel in need of Refurbishment This hotel is in desperate need of refurbishment. We stayed in room #412. The tile in the bathroom is broken, bathtub chipped, couch was torn, bedding was worn, carpet was dirty, toilet stained, hair on the floor in the bathroom. In the lobby the seating was stained, worn & dirty. I saw a woman in the lobby working diligently to try and keep up with the cleaning, but it appeared they are understaffed.