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Latest Reviews for San Andres Hotels

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Nattivo Collection Hotel
4.4/559 Reviews
I write this after a very traumatic experience. I await a full refund from hotel and *******. No update as of yet. Disheartening. Hello Roselle, Thank you for the update. I appreciate your efforts in working on my refund request with Nattivo Collection Hotel. I want to provide more context on the situation, which was extremely distressing and led to me cutting my trip short. I checked in at 3 pm on August 5th and went to sleep early as I wasn’t feeling well. In the middle of my first night, someone entered my room without any announcement of who they were. I screamed loudly, startled them, and the safety latch blocked their full entry. They shut the door without saying a word. This incident left me feeling extremely threatened and unable to sleep. At 4 am, I booked a return flight to end the vacation I had planned, feeling too scared to stay any longer. The next morning, I explained the situation to the hotel staff and recorded the encounter. Initially, they did not seem shocked or apologetic, only starting to take me seriously when I said I needed to leave due to feeling unsafe. They eventually called me a taxi to the airport as I needed to leave in 20 minutes to make my flight. They stated they’d give me a full refund but I needed to speak to *******. After an investigation, the later explained that it was a supervisor who had entered my room. They showed me the camera footage and admitted it was an error. The person who entered my room never announced themselves and did not respond to my screams, which would have been the correct action to reassure me. Instead, I was left terrified, thinking someone might be waiting for me outside my room. Why would a supervisor need to enter a room at that time? They said they thought it was empty. If that’s the case, why did they knock? As a woman traveling alone, this experience was incredibly traumatic. It is unacceptable for anyone, especially hotel staff, to enter a guest’s room in the middle of the night without proper identification and communication. This incident raises serious concerns about safety and security at the hotel. I find it highly unusual that a supervisor would not immediately contact the front desk after they heard he screaming during the attempted entry, to ensure the startled guest was informed it was a hotel employee and reassured about the situation. I hope the hotel and ******* values the safety of its customers, especially women traveling alone, and will fix the situation and offer a refund immediately. Thank you for your understanding and assistance in resolving this matter promptly.
Decameron Isleño - All Inclusive
3.3/570 Reviews
We are a family of 3 and stayed for 5 nights. We also had our baby travelling with us. The check in process was not quick and took way too long. As I do not speak Spanish, it was very difficult to communicate as they did not hire very many bilingual staff. Very lucky I had my Colombian spouse and family with me. This resort is very much geared to Spanish speaking visitors only. As this is the so called “best” resort on the island, you would think they are expecting visitors from all over the world. The resort stated that it had multiple restaurants, yet nobody working there told you anything about the restaurants or how to even reserve a spot. Did I mention yet that only one restaurant has air-conditioning? This will be the only place on the resort that you find an air conditioner, other than your room. After attempting to sign into the extremely bad Wi-Fi, I was able to self teach myself how to look into booking a restaurant. Turns out if you don’t book it by 10 AM then you will not get a spot for dinner which we’re 6:30pm or 8:30pm options. But this has nothing to do with space or occupancy because when we did eventually have a dinner at the restaurant, there was plenty of seats still open. Maybe this is because nobody knows how to book a spot? I digress. The rooms were decent, clean and the air conditioning functioned very well. This was a plus. The buffet was decent and had a variety of food each day. Unfortunately, the entire week we were there, they did not turn any of the large fans on so you were basically eating in a sauna of 40° and 90% humidity for each meal. I love some heat and that is the purpose of going on a vacation like this, but you would expect at least during meal time to have some circulating air while you relax off the beach. Especially with a younger baby, some time away from the heat to cool off would have been nice and healthy for the baby. The beach and the water views were some of the best in the world. The island sure lives up to its natural beauty and the people we very friendly. Overall, it was a great experience, however, this resort is very very limited with entertainment options. You absolutely get what you pay for on this one.

Frequently Asked Questions

  • What are the best 4 star hotels in San Andres?

    Whether you are travelling to San Andres for business or fun, Aquamare Hotel , Nattivo Collection Hotel and Sunset Paradise are all preferred hotels.

  • What is the average cost of staying in 4 star hotels in San Andres?

    For 4 star hotels in San Andres, the average cost on weekdays is PHP 12,171, and the usual price on weekends (Friday–Saturday) is PHP 12,669.

  • Which 4 star hotels in San Andres provide swimming pools?

    There are many 4 star hotels in San Andres with swimming pool. Aquamare Hotel , Nattivo Collection Hotel and Sunset Paradise are very popular.

  • Which 4 star hotels in San Andres provide gym or fitness center?

    Nattivo Collection Hotel and Casa Las Palmas Hotel Boutique provide fitness facilities. Keep working out even while travelling!

  • What are the best 4 star hotels in San Andres with bars?

    For 4 star hotels in San Andres with bars, Aquamare Hotel , Nattivo Collection Hotel and Sunset Paradise are very popular.

  • What are some of the best 4 star hotels in San Andres with breakfast?

    Aquamare Hotel, Nattivo Collection Hotel and Sunset Paradise provide delicious breakfast. Start your day with refreshing food!

  • What are the best 4 star hotels in San Andres with luxury spa services?

    Wanna soothe your muscles after long walk? Among 4 star hotels in San Andres, Nattivo Collection Hotel and Casa Las Palmas Hotel Boutique are very popular.

  • Which 4 star hotels in San Andres provide airport transfer services?

    Worried about getting lost in San Andres? Casa Las Palmas Hotel Boutique provides airport shuttle services.

  • Which 4 star hotels in San Andres provide free wifi?

    For many, stable internet connection is a must for travel. Aquamare Hotel and Nattivo Collection Hotel are popular hotels with free Wi-Fi.

  • Which 4 star hotels in San Andres are pet friendly?

    Sunset Paradise is nice with your pets. Take your beloved pets with you in the travel!

  • What are some of the best deals for 4 star hotels in San Andres?

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Hotel Info for Travelers

Highest PricePHP 86,094
Lowest PricePHP 3,694
Number of Reviews246
Number of Hotels20
Average Price (Weekdays)PHP 12,171
Average Price (Weekends)PHP 12,669