Luana de Moura C
August 19, 2023
Hotel does not have air conditioning, telephone or radio in the room. (As promised) *Room was completely dirty, under the beds were never cleaned. Power went out on the first night *There is no hot or warm water in the shower *Tiny shower stall, impossible to take a decent shower *There is no holder for towels or soap in the bathroom, they all fell down, everything is completely rusty and old *Only in the bathroom did I detect 2 leaks *breakfast with just bread, margarine, powdered juice and coffee (RIDICULOUS), I had to eat out to maintain it *the bedroom floor is loose, very old *In the bathroom all the sink plumbing is exposed, the sink is not it has a valve, a cabinet that is all rusty and old *And bonus for the staircase that was poorly made and has a huge gap from the floor to the first step, a person could easily fall there IT IS IMPOSSIBLE TO STAY AT THIS HOTEL, I ASKED FOR MY MONEY BACK SEVERAL TIMES to the receptionist AND I WAS DENIED. Stupidly rude and rude hotel owner
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