"Marvelous. All perfect. Attentive and friendly staff. Good facilities and very clean."

"All was very good to have recovered us very well.The location was simply super, shopping center and local nearby, beach promenade goes to Playa de Ingles,. Very good to come back to San Augustin."

"The location is very good, close to the beach. The food at the hotel is poor, and you only receive one towel for your entire stay. If you need a new one, you have to pay."

"Very helpful staff and excellent restaurant, best in area by far. Really no downsides or areas to improve but always find Hapimag so reliable and high standard"

"Breakfast is generally OK."

"Very clean. Basic but great for price. Good location"

"This hotel is as close to paradise as you can get on earth. From the moment we arrived we were immediately struck by the unbelievable warmth and kindness from the staff. We booked a pool bungalow witch was amazing. The cleaning impeccable and all accessories you could wish for was included for your convenience. The pool area was amazing, the fact that you got your own preserved sunbeds made everything so easy and smooth. At the hotell there are a lot of activities for those who wish. Everything from archery to Spanish lessons and also daily water gymnastics in the heated up pool. The pool bar and restaurant served amazing a la carte food, witch was included, as well as a lot of drinks, both soft drinks and spirits. The piña cold was probably the best I've ever had. The breakfast buffet was, as everything else awesome. Every morning there was an assortment of sparkling wine so you could(at least I did) make your own Mimosa with freshly squeezed juice. The dinner buffet was really good(even if it not blew my mind the same way as the breakfast and lunch). Now- to the best part of the hotel-the all included SPA-area. It has a huge warmed up indoor pool with several water massage stations that softens up your body until you feel like a cooked spaghetti l(in a good way). It also had different kinds of saunas and best of all was the salt pool. A dark shallow pool inside a room that feels like a quiet cave, the water is infused with high amounts of salt that makes it possible to lay completely still and float. After a while you feel weightless and almost go into a trance-like state. I've never been so completely relaxed in my life. This was the highlights of our vacation, on day three of our seven day stay, we decided to book the same hotell for a week in January 2027. I have visited GC every winter for 25 years, and I have never, ever visited a hotell that could even begin to measure with this."

"The service is improving, very attentive and friendly staff."

"Another lovey break in this very clean and friendly hotel. We came back again this year as we just loved the relaxing vibe of the hotel and the decor, also being so near to the beach is just so fantastic. The staff are always cleaning the hotel and are so friendly, thank you. This year we went half board and found it extremely good value for money and the food was very well presented however we did go to local restaurants on some nights as the menu is set at the hotel each night. I personally loved the freshly cooked omelets for breakfast and the coffee which are brought up to you. Thank you for another lovely break and see you next year for sure."