karendF6349CV
April 18, 2024
A disappointing stay that capped off with sunglasses being removed from the room while we were at dinner the last night. The staff reported no discovery of them when asked. Take the warning at check-in to use the safe seriously. If you go, use the safe at all times, for anything you do not want walking away. One of the suites was not worth any additional charge for more room. There are two suites, and one overlooks the hotel dining patio which is in an alcove in the building, so has limited views. The shades can rarely be opened because there is no privacy. The “balcony” barely fits a tiny table and chairs. There are people right below all day and at night, there are people and music until 11:30 pm. The night I called and asked when the music would be off, they hung up. It felt very claustrophobic and not at all worth an additional price. The upside of the hotel is beautiful views from the patios/common areas and the food was very good. There is a delicious breakfast that is abundant, and can be taken inside or out. If interested in wine, the hotel wine shop is overpriced, and the many quintas, plus the wine shop we visited in town had much lower prices and shipping. The Som at the Chefs Table experience is questionable as it was a pairing and despite different meals for vegetarian and regular, he served the same “wine pairings” throughout - one of which was a beer. There was also a room key for a wine service in the bar, that didn’t work. If you go with low expectations overall, you may be satisfied with the stay. If you are expecting a luxury experience, this is not the place.