Hotels in Altstadt, Salzburg

Friendly, service, location, cleanliness, kitchen facilities are all very satisfied !! It's a little bit of a burden on weekends, but it's worth it.

The public areas of the hotel are decorated very carefully and beautifully, and the service staff are warm and friendly, leaving a good impression. The hotel's internal facilities are a bit cramped but the location is very good. It is close to the sightseeing bus terminal, the Opera House, Mirabelle Garden and the Mozart Memorial. Dining around is also more convenient. Inexplicably, the room booked two months in advance is a few hundred yuan more expensive than the middle of May every day, and Trip.com is not clear.

Very central location, on the riverside, very close to Mirabell Garden, Fortress Castle, Grain Hutong, nearby food is gathered, simple and full of charm, the handsome guy at the front desk is very enthusiastic, praise!

The location is super good, very close to all the attractions, and it takes 15 minutes to walk to the train station. The hotel is very clean and the space is very reasonable.

What an amazing hotel!!! Perfect location to explore Saltzburg. The staff were very friendly and couldn't have been more friendly. We had a beautiful room overlooking the river which was incredibly clean and very comfortable. There was an incredible number of options available at breakfast ,which could be eaten overlooking the river and mountains which was perfect before a day of sight seeing. We had a wonderful 48hrs in Saltzburg,thanks to this great hotel and its staff and would definitely highly recommend it

The room is small but very clean. The whole hotel is very artistic. I like it.

We chose Hotel Stein because of the location and beautiful view from the hotel room. It has a nice rooftop bar and restaurant Hotel staff are very friendly and helpful. We wanted to visit Designer Premium Outlet and they guided us on map, directions to board the bus. One of the front desk lady even offered to give us a slip of paper to exchange for discount vouchers at the premium outlet. Rooms were new, clean and updated. Nice lounge area at the ground floor lobby.

We arrived at the hotel at about 13:00. The front desk said that the room was ready for check-in and gave us a room on the first floor (Room 101). After entering the room, we felt that the floor was too low, so we asked if we could change to a higher floor. The front desk said that there was a room upstairs and we needed to wait for 2 hours to clean it up or pay extra to choose another room type. We returned to the room in the principle of avoiding trouble. At this time, my husband suddenly found that our room had no balcony, and we booked a Junior Suite view on the Ctrip platform. The picture showed that it had a balcony! And the area was also larger! After we compared it, we found that the Room 101 given to us was not the room type we booked, nor was it in the pictures of the room type on the official website or any platform, so we continued to communicate with the front desk. She said that they were all the same, some had balconies and some did not. I said that we booked the Junior Suite view because we saw the picture had a balcony. After the communication, we chose to wait for 2 hours, and the front desk said to change us to a room with a balcony. Then we were outside until 17:00 and came back to check in. We found that the changed room (Room 311) was indeed larger than the previous one, but there was still no balcony. But we don't want to bother anymore. The things that made me dissatisfied with this stay are: 1. The room type reserved for us at the beginning was not the room type we booked. The front desk also admitted that Room 101 was smaller. After we communicated, we said that we wanted a balcony. The front desk asked us to wait for 2 hours for the room with a balcony to be cleaned up, but in the end the room still had no balcony. I checked through booking and Ctrip, and there were 5 Junior Suite views left that day, and there was no problem of tight supply. 2. When we first entered the room, we were given afternoon tea snacks, Sacher cake and chocolate, but we immediately asked to change rooms and they were not moved. I thought they would be put in the room we changed, but they disappeared directly... Yes, they disappeared. We said before we changed rooms that the snacks were not moved! They were gone directly. 3. When we left, we had suitcases, 2 backpacks and 1 handbag, and the staff did not help with the luggage, and even did not open the hotel door for us... In short, this stay was not pleasant.

The highlight of this 600-year-old hotel is the service. The front desk or restaurant service is excellent. Professional service. Many high-end hotels have it. But this one makes people feel particularly sincere. Every word and every sentence they listen to and answer carefully and surpasses expectations. You do a good job, for example, when you see me have a bunch of coins at checkout, I will take the initiative to change the whole amount of money. I consult the trip to Munich and immediately help me find out and print out a list of the specific situation, which company bought the tickets How to get to the station ticket office Breakfast is average, but children are free (my child is 9 and a half years old) If you do not want to eat, there are McDonald's and Starbucks a few steps away, but the environment is always good One of the hotel's restaurants is the local one. It is the first recommendation on the lonely planet, so dinner can be solved at the hotel every day. One big one, two small juices, one soup, two main courses. Tips are not included. The service is great. Up Karajan was a frequent visitor to this restaurant The quilt is very comfortable Next to LV Anyway, I'd definitely choose here again

There is a parking lot in the hotel and there is a public parking lot to be taken a little further. No toiletries, no slippers, no water, no kettle. The double bed was slightly smaller and the son was a little crowded. Downstairs is the net red pizza shop! The hotel is located in a small commercial street. It is close to the food alley, Mirabell Gardens, Mozart’s birthplace! Breakfast is also simple and clean