Cocoon Salzburg

The location is right next to the train station. The area is not very cozy, you can feel it right after Mirabell Park. There is a sharp contrast in both population and aromas. It is even strange that such a hotel is located in such a place. But the proximity to the train station makes up for it if you arrive late or leave too early. The staff is not very smiling. Everything is very formal. The lack of warmth is a bit annoying. It would be better to have a refrigerator with a minibar and a kettle with a coffee maker in the room instead of a swing, honestly. And the room itself for some reason brought on melancholy. This happened to me for the first time in Austria in 3 hotels where I managed to stay. There is nothing superfluous in the room - at all, no stick, no sponge, no slippers - everything is very severe in the Alpine style. But I slept well. When we first moved in, the room smelled strongly of either sweat or dirty rags, so we had to open the window right away to air it out. Old towels don't even surprise me anymore. As for breakfast: something strange happened. When choosing a hotel, I looked at the terms of breakfast, since I was with my 11-year-old daughter. Everywhere breakfast for her is either free or half price. Here it was indicated - half price 7.90. But the hotel said that it was a mistake (exactly the same mistake happened in a hotel in Vienna, it was also indicated that breakfast was half price, but it turned out to be full price), but then they told us ok, we'll figure it out, look for breakfast. Then I wrote to trip.com support, we spent a long time figuring out what and how, in the evening the girl at the reception said that we could have breakfast the next morning for half price, but somehow the desire had already disappeared. Therefore, I can't say what kind of breakfast they have there. The sediment remains. Overall, I would rather recommend it

The hotel is very close to Salzburg Central Station, the facilities are new and clean, the rooms are tidy and the beds are very comfortable. However, there are many deficiencies in facilities, such as no refrigerator, no benches in the room, dim lighting in the room, poor water pressure in the shower head, and no kettle so you have to get water from underground. 

Three people stayed in the hotel. We made the sofa bed ourselves. When we checked in, the staff did not tell us where the sheets were hidden or how to open the sofa bed. We had to figure it out by ourselves. The room was very small, the bathroom was compact, and the water flow from the shower was very poor. The advantage is that it is very close to the train station, only a two-minute walk from the exit. The platform can be seen from the room window, and there are free apples available at the front desk every day. Drinking water is also provided, but it is not the common bottled water, but glass bottles. After drinking, the glass bottles are recycled and filled with water for guests to pick up at the front desk. There are two types of water: regular water and sparkling water.

The location of the hotel is 10 minutes good just two or three minutes walk from the station, taking the train and bus is 10 minutes convenient. There are many more restaurants nearby. It takes more than 20 minutes to walk to the old town, and of course you can take the bus. The hotel was clean and the quality of the staff was good for Europe.