Hotel Junior by Max 70

Conclusion first: Not recommended, very not recommended 1. The location is a bit far from the city center: There are two bus lines that can get you there, but it takes about 20 minutes from the city center and 5-10 minutes to walk from the station. 2. Facility issues (1) There is no elevator and the stairs are very narrow, which is inconvenient for travelers who live upstairs and need to carry their suitcases upstairs. (2) There are no washing machines and no information counter. The washing machines and information counter are in another hotel nearby (called hotel max 70, about a 5-minute walk away, but you need to walk up and down the stairs from the hotel first). (3) The bathroom was small and the water temperature in the shower was hot and cold. 3. Poor problem-solving skills and attitude: (1) When guests raise issues with room facilities with hotel staff, they simply instruct guests to resolve the issue themselves and are unwilling to go to the room to check. (2) Wanting to discuss the issue over the phone but not answering the call. Afterwards, I arrived at another hotel with a counter and asked the customer in person about the issue of the call not being connected, but he acted like a rogue and did not address the issue of why the call was not connected. (3) Therefore, in order to discuss the problem with the hotel staff, receive instructions from the front desk and operate "on his own", he had to run back and forth downstairs and upstairs. However, since the front desk staff did not go to the scene to understand the problem, the customer had to go back and forth like this, a total of five times. There is also a video in the middle explaining to the front desk that "the instructions you gave are inconsistent with the actual situation in the room, and the problem cannot be corrected in this way." But the receptionist disagreed, suspecting that the customer did not look carefully. Later, a passing guest wanted to help solve the problem, so he accompanied the tenant into the room and followed the instructions at the counter. However, the result was really different from what the counter said, and the problem could not be solved by following the counter's instructions. The hotel receptionist asked the guest to solve the problem with the room facilities by himself, gave the wrong instructions which caused the guest to run back and forth five times, asked other guests to help solve the problem and was unwilling to go to the room to understand the problem, etc. Afterwards, there was no apology or thanks.

It is quite far from the central city, but there is a bus at the door, which makes transportation more convenient. Moreover, Salzburg is a relatively small city. Even though it is far from the central city, it actually takes only ten or twenty minutes by car and less than an hour on foot. The facilities in the room are relatively complete, including coffee, tea bags, air conditioning, and a kettle. It is the hotel we stayed in during the entire trip and is the most suitable hotel for Chinese people's living habits. The hotel front desk and the actual accommodation are not in the same place. It takes about two or three minutes to walk, but it is still acceptable. There is no elevator! There is no elevator! ! There is no elevator! ! ! Let me say important things three times. We live on the 3rd floor, so we have to carry our suitcases up by ourselves, and the stairs are relatively narrow spiral stairs.