Guest User
June 3, 2024
Terrible intention. Staff is very unfriendly! They should indeed take a course on how to deal with people. I have never been a guest of this hotel. Only went to pick up a coat from an acquaintance, which he had forgotten. We walked the Mozart Ultra trail together, and he had already returned to the Netherlands. Upon arrival, they immediately started making a fuss about the fact that there was still an outstanding bill from the minibar. While the gentlemen had properly paid their outstanding bills in the morning. The reception had forgotten to charge for a drink. So I was urgently requested to pay their minibar bill with my credit card. While I have never slept there. That is simply too bizarre for words. Then they threatened not to return the coat if I did not pay. It was €3.50 Very unfriendly! Make sure your administration is in order, and do not lay your problem with strangers who have not stayed with you. TERRIBLE!
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