Treva G
September 9, 2024
Even if you are not a light sleeper, you may need to bring earplugs. Located very close to I-90, I had quite a bit of road noise listening to cars and trucks whiz down the highway all night. Unfortunately, there was an even worse noise problem from the guests next door. Somehow, the footfalls of the kids running around were felt in my room, and every time they closed their room door, my bed actually shook. It's hard to fault the hotel for guests' activity, but I would recommend they invest in more soundproofing. The bed was comfortable, but I did not get a good night sleep either of the two nights during my stay. The shower took a long time to get hot. I stayed Friday to Sunday. Guests using the pool left a lot of water on the floor to/from the lobby. It didn't appear there was enough staff to clean it up. There was definitely a slip & fall hazard. The public areas left a bit to be desired, but my room was clean, spacious, and recently renovated. No clock in the room. No microwave in the room. Toiletries were limited -- no lotion. My room key did not work the second night, and the front desk agent fixed it without any explanation as if this was normal. There was an connection error to print my boarding pass in the lobby, and the front desk staff wasn't interested in or didn't know how to resolve the error, but he did offer to print it for me at the desk if i emailed it to him. The breakfast area was tidy and everything was decently presented. The food was no better than any other budget hotel. The coffee was good. I booked this hotel because the price was relatively low. Not sure if I would stay there again.