Redhill Reigate

It is a very good hotel for short stay on business in the region.

We booked into this hotel as we were attending a wedding close by and we are from London. We arrived at reception and then made our way to our room , it was just after midnight on the 3rd August. The window to the room was open, the room smelt bad, there was hair to be seen in the bathroom , and no air con , but there was a fan that would cut out every few hours, which kept disturbing our sleep. The room was very dated and needs an upgrade. We had paid to have a breakfast and may I sat that was not what we expected, we had to wait quite a long time for someone to take our order and when it finally arrived you could found the number of baked beans in the plate, rations. The table was sticky, the cups dirty, and the staff looked fed up. Bad experience all around at this hotel, would not recommend.

Five of us Arrived soaking wet on five bikes Receptionist was exceptionally helpful in organising rooms to accommodate us and booked us a table at the beefeater realising that we would have missed it if not. Spotless rooms

Very briefly, avoid this hotel. There are better airport hotels/options in the area. This is by far the worst Premier Inn/hotel we have stayed in. A dated building in desperate need of TLC and a deep clean. Common areas smelled musty, needed proper ventilation and carpets filthy. Our room needed a deep clean and a good hover. Black mould evident around windows and the bathroom shabby. The bed, as expected in a Premier Inn, was at least comfortable.The restaurant was grim. Every surface was sticky and at breakfast the milk container needed a good wipe. A shame as all staff encountered were absolutely lovely, especially the fabulous waitress who served us in the evening. She was a gem, unwavering in her professionalism and a delight to deal with. I rarely leave a negative review, but a basic standard of cleanliness in a hotel is not much to ask, whatever your budget.

If you use a CPAP machine, be aware that there are no socket outlets beside the bed - I was told this is the case in all the rooms at this location. Bring an extension cable with you. Also, try to get a room on the upper floors - ours was on the ground floor and had a terrible musty/mouldy smell (likely the reason for the floor standing fan in the room).