Pillo Rooms Serviced Apartments - Salford

Rather disappointing. Lots of space in this apartment style hotel but fittings were basic and everything rather 'tired'. Online check-in a real trial and rather pointless. Not much in the immediate area although only a 10 minute walk to Salford quays. Take care with security. My motorcycle was stolen 5 minutes after I arrived while checking in. Owners very unhelpful re. CCTV.... I know the theft wasn't the hotel's fault - just advising care in the surrounding area.

Excellent accommodation, clean and tidy, comfortable and well equipped. Great communication from start to finish.

So this is a pretty mixed review and I’m going to be completely honest and upfront. So good points as follows - Apartment was clean and fresh and both bedrooms spacious. Clean linens and fairly comfortable beds. Good facilities in kitchen with plenty cups, plates, cooking utensils etc. great pizza place below apartment and well stocked newsagents for essentials. Free on street parking to the side of the building. Handy location for the convention we were visiting at BEC. Bad points - Now there is really only one but it was almost a deal breaker. On the first morning, I decided to pop out at around 9am and I opened the apartment door (no.9 at the very top of the building) and a very drunk, sleepy man spilled into the hallway after having clearly slept in the doorway. He seemed harmless and gathered his things and left quickly however he had clearly had an accident as the hallway smelled very strongly of urine. I followed him out to make sure he left the building and by the front door of the building was a half empty bottle of cider and wet socks which I’m sure belonged to the drunk man. My sister who booked the apartment contacted Pillo and they said there must have been a problem with the keypad at the front of the building (which in hindsight wasn’t working when we arrived) and they would have it fixed. By the time we left the following day the front door remained open and the cider and socks stayed right where they were so it looks unlikely that anyone came out to look at the issue. The situation didn’t fill us with a lot of confidence and it was a little intimidating having a drunk man roll into an apartment with 3 women inside. When staying in a new place you should feel safe and secure and sadly we didn’t. Sad because other than that it was a decent place to stay.

The apartment was very clean and had ample equipment. Car parking was disappointingly on street but it didn’t have an issues though during the stay. It wasn’t the easiest check in and the communication wasn’t that clear but a phone call sorted it all out. The real disappointment though was that the next door apartment was full of louts who kept being noisy until 3:30am on a Tuesday night. It spoilt the stay for me and I wouldn’t stay there again. There’s no one on site to complain to and so I had to lose valuable sleep time.

Bed wasn’t suitable