Fairfield Inn & Suites Roanoke Salem

Jacky at the front desk was just the Best! She was prompt to welcome me at the front desk and was super nice, professional, and helpful.

My son and I stopped by Roanoke on our trip to Nashville this month and stayed at the Fairfield Inn & Suites Salem. Parking and Check-in were fine. Common areas were clean and welcoming and the front desk staff greeted us and gave us a couple bottled waters and a cookie. Our room was clean and in good shape. Plenty of room. The beds were comfortable and the AC worked well. No issues with the TV, either. Fridge had no freezer, but that was OK. The Ice Machine on our floor was broken, so we had to go to the ground floor to get ice. The hotel has plenty of amenities tat we arrived too late to use. A gym looked particularly nice and we saw a guest using it in the morning. Breakfast was good. Eggs were on the soft fluffy side (which I don't prefer) but tasted good. They had bacon as the protein --- always a plus. Coffee was good and they had Equal for me. They kept the breakfast bar stocked - initially there was no bacon left, but it came once I got to my seat and I returned. The shower was fine - everything worked well. Lots of hot water. Everything clean and no noises to bother us. So a great stay! I recommend stopping here if you are in the Roanoke area.

My stay was excellent from start to finish. The hotel was clean, comfortable, and welcoming, with every detail well taken care of. The staff as a whole was friendly and professional, but I would especially like to recognize Latasha at the front desk. She went above and beyond to make me feel valued and taken care of. Her professionalism, warm personality, and helpful attitude truly stood out and made my experience even better. Housekeeping kept the room spotless, the amenities were convenient, and I felt at home the entire time. I would highly recommend this hotel and look forward to returning.

I was a little upset that they would not but let us cancel the reservation which was less than 24 hrs. The pool had hair in it and they did not stock towels in the pool. Breakfast was good but they did not refill the sausage. Breakfast ran from 8-10 and we got there before 9. The hotel was clean and the service was friendly when we were at the hotel.

New or newly renovated hotel close to the highway. Easy on/off to visit locations in Salem or Roanoke. Spacious rooms with sitting areas, comfortable bed. Nice folks at the front desk. Highly recommend