Harbour Beach Club, Hotel & Spa

We are returning customers and what a wonderful stay we’ve had. We were met with such a warm welcome from Nick in reception who acknowledged our return visit, this meant a lot. Our room 301, was truly stunning, we were blown away. Food in the restaurant was fabulous and the staff were extremely attentive. John, the night porter has welcomed us back with a friendly smile and chat for the past few years, a bonus to catch up with him. The knowledge and help from the shuttle drivers Paul and Adie does not go unnoticed, they’re always happy to go the extra mile, Lee, you were missed this year. Jack, on reception, you went the extra mile every time we engaged with you, even securing us an extra night at the Salcombe Harbour as the beach club was fully booked. We were having so much fun we didn’t want to go home! The views and rooms are fabulous, but without a doubt, the reason we keep returning is because of the wonderful staff. Thank you! 🌞

Sophie was just fantastic and looked after our every needs. Darcie was also amazing and ensured my evening and as very enjoyable:

Currently staying at HBC and overall it’s a nice hotel but very disappointed to find that having booked (and paid for) a ‘sea view’ room it’s only got a partial view at best. Our room is on the ground floor so we have a terrace looking on to one of the two dining terraces. (This at face value is not an issue for us - but certainly not something we would have selected). However, half of the view is obscured by the reception entrance, so if either of us sits on the left hand side of our terrace we cannot see any of the sea; and our view is further obscured by the plants immediately in front of us. (We paid for a sea view after all not a view of a plant pot.) The hotel has presumably put planters in front of the room to give privacy from the sofa/seating area immediately outside our room - but for what they charged for the room that seating shouldn’t be there at all! Sitting on the right hand side the sea view is very limited but can be improved slightly by standing up…defeating the object of having chairs to sit on. (See pictures.) Such a disappointment having chosen to pay for a ‘sea view’ room over a cheaper land view room. It’s disingenuous of the hotel to sell this room as a double sea view - it should be sold at a cheaper rate as a partial sea view room. Very poor. We would have insisted we be moved but the couple checking in before us were told the hotel was fully booked. The room is room 1 so you are aware if you book.

The staff team made our stay so memorable and such fun. Jade and the legendary Chloe in the spa, Dan and Adie who helped us with so much, Ashley on reception, Doriana and the lovely woman from Northumberland plus the team in the restaurant and bar plus everyone we came across were incredible. Plus Paul who drove us into Salcombe on the hotels taxi bus. Without the team, the beautiful views and great location would have been good, but the staff made all the difference. We’re coming back soon

A swanky hotel on South Sands beach, We booked s day spa experience and a treatment which included 2 hour spa access. The staff in the spa didn't seem to be expecting us and were a little vague about the arrangements . The food was very expensive, the staff were pleasant. There is a nice pool, steam. sauna and jacuzzi . It was spotlessly clean . There were only 6 sun beds on the terrace. There was drinking water but no complimentary fruits or herbal teas as I would expect for the price .The shampoo and and conditioner were both empty. There was one large towel and robe provided per person. By 5pm there were several children dive bombing in the pool so we left but then found that the changing rooms were overwhelmed . I think you would struggle to spend a day here. We had tea on the terrace overlooking the sea. The location and the modern. swanky style of the hotel is the redeeming feature.

One thing I can 100% say that the food at this place is outstanding, location and views stunning. We ate here twice over our weeks stay. Aisling who looked after us was brilliant. My only criticism is some of the staff seem to lack training which for an establishment of this calibre is disappointing.