Hostal Gud Salamanca

My experience at this accommodation was far from satisfactory. Upon arrival, I was greeted by a friendly staff member who provided me with the key without any issues, which I appreciate. However, once inside, the contactless key did not work, so I had to ask about it while I had the chance. Fortunately, the key also included a physical option, which allowed me to access the room. I booked a single room, which was quite small but very clean. The main issue was the heating—it never worked, which was a serious inconvenience given that I visited in winter, and Salamanca can be extremely cold during this season. I contacted the support number for assistance, but I never received a response. The next morning, I woke up to find that the radiator was leaking water. Additionally, there was another radiator next to the bed (likely because there was a window that didn’t close properly, letting in cold air), but this one didn’t work either. I wrote again to report the issue, but to my disappointment, I was completely ignored. While the location and price are good, the lack of assistance and the malfunctioning heating made my stay an unpleasant experience. Unfortunately, because of this, I would not consider staying here again.

Small room hostal in Salamanca This hostal is part of a chain that is run by one person. Most of the interaction is done by phone. He always answers the phone when needed though. The rooms are pretty small with barely any space left to move around. They are enough for one person but not two.