Ibis Avranches Baie du Mont-Saint-Michel

Guests appreciate the clean, well-maintained rooms and friendly, attentive staff. The convenient location allows easy access to nearby attractions, while the varied and well-stocked breakfast caters to different tastes.

I would like to file a formal complaint regarding my recent stay at ibis Avranches Baie du Mont-Saint-Michel. We stayed at this hotel at the end of our trip through France, and unfortunately, it left us with a very unpleasant impression. I have never encountered such rude, dismissive, and disrespectful behavior from hotel staff. It felt as though we were intruding on someone’s private space, rather than being welcomed guests. We chose Ibis specifically because it is an international hotel chain, expecting a consistent standard of service. However, the staff showed open disdain just because we spoke in English. In a tourist destination, it is unacceptable to treat international guests with such arrogance. The lack of basic English is one thing — but the attitude was what shocked us the most. As Canadian citizens, we were paying for a service and expected to be treated with respect. This experience was extremely disappointing and by far the worst we’ve had in many years of travel. I sincerely hope you take this complaint seriously and address the issue at this particular location. I will not be recommending this hotel or the Ibis chain to anyone in the future unless this kind of behavior is properly handled.