Taleon Imperial Hotel

This is the first time I have given a negative review in many years. I just checked in on the first day and a coatfish was so scared that it would climb on the box and trample it to death immediately. However, they refused to admit it and tried to communicate and negotiate three times. In addition, the child accidentally touched it the night before. When the chocolate came back, the sheets were not changed, but they turned me over inside. I really didn’t realize it unless I turned over the quilt so hard that I couldn’t find it. I was speechless. Even after collecting the cups in the room, I didn’t even take them back. The longer I stayed, the fewer quilts I had. I don’t know how poor I am. Why are you still laughing at me because I only know a little bit of English? I really don’t know what you have to be proud of. I’m Chinese and I won’t communicate with you in English. What’s wrong? I understand, but I won’t speak. I’ll just speak Chinese. You go on your own. The translator said that they all thought that a bug was such a big fuss. The hotel industry in China is many times better than yours. Too bad never go again! ! !

صور الفندق في البرنامج توحي لك ان الفندق حلو وانتيك وهو فالحقيقه فندق متهالك وتحس انه مهجور ومرعب ويقولون لك كان متحف قديم ثاني شي الاستقبال لا يعرف الانجليزية وتوجد به صور مخله للاداب وخدمة الغرف رديئة جدا لا انصح به نهائيا واقامتي به لن تتكرر 👎🏻

L’hotel è un palazzo storico posizionato all‘inizio della Nevsky a pochi passi dall‘Hermitage e da molte altre attrazioni. All‘interno si presenta molto sfarzoso e imponente. Stanza molto spaziosa ma arredata in stile decisamente troppo classico per i miei gusti. Punto di forza sicuramente la grande piscina all‘ultimo piano con annesse saune e terrazzo/solarium. Poco invitante e curato invece il bar della hall. Colazione di buon livello ma migliorabile per scelta. Personale non sempre all‘altezza della categoria.

Fortunately or unfortunately, my review of the Taleon Hotel will definitely be detailed and exhaustive. I am writing in the hope that my notes may be useful to someone. So, first things first: 1) The location is excellent, the hotel overlooks Nevsky Prospekt and the Moika River embankment. Therefore, some rooms have excellent views of the city. 2) Rooms. We took a superior room with a view of the city, and were completely satisfied - a very beautiful entourage, and the view from the balcony is beyond praise. The hotel itself occupies the site of a former mansion, hence the very beautiful corridors, the chic main staircase, stucco, decorations, etc. It is a pleasure for the eye! 3) Breakfast cannot but be praised, I would even say that the pearl of the hotel is in front of the guests. The widest range of food - you will get tired of listing ... There are signature desserts, several types of sausages and champagne, cheeses, caviar, Italian sausages and much, much more! You can also order an omelet, fried eggs or eggs Benedict, juices. The breakfast is impressive, your eyes will run wild from the abundance. 4) The SPA complex, in general, also left a pleasant impression. There is an obvious minus in the form of a swimming pool that needs repair, everything else is good. On the terrace you can leisurely relax, sunbathe, admire the spire of the Admiralty, the quadriga of the General Staff... Of the complaints, I can also note the strange situation with the champagne ordered for the pool. Each time we made an order, they brought us flat champagne, each time we asked for a replacement, and so on in a circle day after day, while we lived in the hotel! I do not want to write that, in general, it is surprising to serve guests such champagne (or the remains of a bottle), but what was the problem not to repeat the same mistake over and over again? 5) Nevertheless, the hotel staff left mostly negative impressions. This is a fly in the ointment. Situation one. Late in the evening of 10.07.2024, the hotel began to shake from the terribly loud music coming from the 3rd floor (we lived on the 5th, but it was still impossible to sleep because of the noise, and we were tired from the road). I don’t want to think about how the guests of the 3rd and 4th floors endured this bacchanalia... I’m not kidding - the walls shook from the noise! ​​It turned out that someone’s birthday was being celebrated at the hotel. This is all great, of course, but why should guests who paid a lot of money for their stay worry about being able to get a good night’s sleep in their own room? The next morning, we asked to call the administrator, to which an extremely unfriendly and rude girl at the reception named Julia asked: “Why do you need it?” I don’t want to comment on this tone and question, I’ll better continue. The administrator was never found, supposedly he went to some meeting, and why did he leave at all (doubtful, but okay). Yulia responded to our complaints: "Well, you can make noise until 11 pm, let's say, in an apartment. Well, it's the same in a hotel!" Dear managers of the Taleon Hotel, please, regulate the situation with the reception girls! They are the face of the hotel, after seeing which you don't want to come back!

Этот отель своим существованием предназначен для тех, кто ценит красоту и чувствует её во всех проявлениях. Отреставрированные интерьеры особняка Елисеевых создают соответствующую атмосферу. Ресторан со шведским столом и живой мягкой фортепьянной музыкой в стиле Гершвина неотразим! Конечно, такой отель в центре Питера стоит соответственно, но он это стоит. P.S. Перед заселением заказали экскурсию по отелю и не пожалели. Рекомендуем

Если Вы хотите получить эстетическое удовольствие, умножить наслаждение от города Санкт-Петербург и погрузиться в историю, отель ‘Taleon Imperial’ придётся Вам по душе. Невероятные интерьеры как в холлах, так и в номерах. Здание пропитано настоящей историей. По главной лестнице ходили Елисеевы, Шостакович, Ахматова, Есенин… безукоризненный сервис, отличные разнообразные завтраки и потрясающий бассейн на крыше, что является уникальным явлением для исторических зданий Петербурга. В лобби и Рестраны играет пианист. Расположение очень удобное. Все знаковые места в пешей доступности. 100% рекомендую