Mint House St. Petersburg - Downtown

I just love it here it's wonderful

Superior staff… all friendly and helpful. Very clean. With a great location, just off Central and near Tropicana Field. Having the full kitchen setup is very convenient, plus washer, dryer great addition. Great choice for a weekend, short-term or Long-term stay.

Apartment was very nice, kitchen was well stocked. Not able to get local TV channels at all. We were there during Hurricane Helene and being able to get local weather reports, road closures, etc. would have been very helpful. For the amount they charge per night, you would think local cable is not too much to ask for. Also, the floors were so dirty, my feet were black from walking on it barefooted. Floors need mopped so bad. There is absolutely no parking there, only on the street. Spots are hard to find and you can only park for 2 hours until after 6pm, at which point you can stay all night. There are lots of restaurants in walking distance.

We traveled up to St. Pete from Osprey (Sarasota County) for the last two Ray's games. Within a short walk to Tropicana Field. My husband found Mint House online and we booked it. Not disappointed at all. Warm, friendly welcome. The apartment was so cool. Spotless, roomy and the bed so comfortable. We booked a 1st floor poolside apartment. Will definitely book here again on our next visit to St. Pete. Reasonable rate too.

My second stay previously May. Great location & friendly staff. Apartment offers great facilities. My only gripe bed mattress was uncomfortable!

I have never been more disappointed in an establishment than I am in Mint House. My mother and several other seniors evacuated from their facility stayed there. Because Hurricane Helene devastated the area, the county extended the evacuation for at least another day. Accordingly, I spoke to the front desk and was told while the room that she was staying in may not be available another room would be made available and that I would receive a call later that morning to confirm. My mother and others amongst the evacuees are non ambulatory and although she would be giving up an ADA room I thought that the arrangement was reasonable. When I didn’t receive a call back I followed up and was told that not only would she not be able to stay in the ADA room but there were no other rooms and she would have to leave in less than a half hour. I understand the demands on the staff’s time but I was astonished by the callousness of the response. I had briefly thought about calling a local news station to cover the story (and still might) but I now had to find her another room in a city devastated by the storm, and I had 20 minutes to do so. I’ve told my story to everyone I know, so bad word of mouth will do for now. I assume that the same person who was so nice to me at 8:00am became so callous at 10:30am due to poor training, leadership and a horrendous corporate culture. Mint House has established itself and its brand as the company that tosses disabled elderly people to the curb with little care or warning. I doubt this will be read by a human or responded to with self examination. If you would like me to share my comments on TripAdvisor, I would be more than happy to.