Hotels near Chateau de Marais (The Ivy Castle), Saint Peter Port

Everything is going well

We have just returned from 11 lovely days in this beautiful hotel. From the moment we checked in until our departure this morning I couldn’t say enough good things about our entire experience. Every member of staff we encountered was professional, helpful & friendly. The bar provided amazing cocktails in addition to an excellent wine menu. Food in the restaurant on every occasion (breakfast, lunch & dinner) was of the highest quality. Extra little touches such as welcome & leaving gifts & the lovely complimentary cool drinks at reception (different recipe every day) all added to a truly wonderful time. We felt very much at home in this beautiful hotel & hope to return again in the future!

Firstly, all the positives but, unfortunately ending with a negative. On arrival, I was greeted by a friendly and efficient receptionist. Booking in was very easy and I was given a map of the island and a booklet of things to see and do. My room is very clean and spacious with a queen size bed, furniture, sufficient storage, lovely bathroom with bath/shower and complimentary bathroom items. Kettle, tea, coffee milk etc are also in the room. Balcony with 2 chairs and a table. LG tv with remote. Everyone is helpful, friendly, efficient and courteous, from the restaurant staff, bar staff and housekeeping. Choice of food is extensive for breakfast and dinner. None of this buffet stuff, it is all table service . Well equipped bar with bar meals which are excellent. However, I do have a negative. I have a balcony with 2 chairs and a table. There is also a 9 hole golf course close to the hotel with driving range and putting green. The downside is that I am not allowed to have a cigarette on the balcony. If I do, I will be subject to a £100 fine. I feel that this is a violation of my human rights and that the hotel is prejudiced against smokers. Throughout my travels around the world, with my late wife and now just myself, we/I always had/have a room with a balcony. On that balcony there were 2 chairs, a table and an ashtray. When I had a cigarette, I ensured that the doors were closed to avoid the smell of the smoke entering the bedroom. I have never smoked in the house, always outside in a separate building. As stated, the positives outweigh the negative but I still feel aggrieved that we, as smokers, are being victimised. Overall, an enjoyable stay but that one thing is why I awarded 4 stars on my review.

My Husband and I spent four nights (17th/21st October) at this delightful, well run and immaculately clean hotel that has some amazing views of St Peter Port and the harbour. From the moment we arrived until we said our final farewell, the staff were always helpful, caring, friendly and professional and worked tirelessly to do their very best for the guests. We stayed on a Bed & Breakfast basis and were overwhelmed by the excellent quality of the food that was served and the amazing choice of culinary delights that were on the menu each morning. We also enjoyed two evening meals in the Copenhagen Restaurant and both meals exceeded our expectations. I was particularly pleased when the Receptionist mentioned the hotel served a roast dinner on a Sunday evening from 5.30pm to 9.30pm as well as at lunchtime. I enjoyed some delicious well cooked roast beef and yorkshire pudding with roast potatoes and a vegetable medley and my Husband was delighted with the chicken in crab and lobster sauce that he chose from the menu. Both meals were reasonably priced and the quality of the food both at breakfast and dinner was of a very high standard. Our room was kept spotlessly clean and the refreshments restocked every day. The beds were very comfortable and the ensuite bathroom was exceptional. Overall we had a very enjoyable time at the Hotel de Havelet and hope very much to return again in the future. I have no hesitation in awarding this hotel 5 Stars. Highly recommended.