Chateau de Rochecotte

This was disappointing. There was a lot that was great and a lot that wasn’t. For the price you are charged and the online impression it gives, your expectations are high and you expect everything to be great. My husband and I stayed for 2 nights. On arrival we checked in, were shown to our room but there was no offer of help with our luggage. We had a beautiful room at the front of the main part of the chateau. The room was big and sumptuous and befitting a chateau. Unfortunately the shower door in the bathroom didn’t close so there was a flood each time we had a shower. The vanity mirror was loose and hanging. I reported both on the first night but nothing was done. There is no bar in this establishment which is extraordinary. If you want a drink then you go to Reception and they see if they can find a member of staff who will bring you a drink. This is ok if there is a) a member of staff on Reception and b) a member of staff who is free to bring you a drink. We found that this is not always the case. We ate in the restaurant both nights. The food was excellent. The service not so. Again, expectations were high but there were some schoolboy errors with the service - not refreshing wine glasses, removing plates before both people had finished eating, asking us to say precisely how many minutes we wanted to wait between courses … Breakfast was buffet style and the choices were ok. But the members of staff didn’t keep on top of the replenishment of the coffee, orange juice, bacon, eggs, etc etc so we (and others) had to keep asking for what we wanted. In summary, it’s the staff who let this place down. They are all very nice and polite but they appear not to be very well trained and there doesn’t seem to be anyone senior and in charge about the place. So, will I return? No. It’s not all it’s cracked up to be.