philipvO1059HF
July 31, 2024
We booked for breakfast here. It was a good thing we were not in a hurry as, despite there being loads of staff milling about, the service was slower than you can imagine. Not only that but when the food came, two of the orders were wrong. Given the time that it had taken for the food to materialise we said nothing and ate what arrived. The quality of the food, coffee etc is good but service here, whether it’s the bar, the lower deck or the upper deck consistently fails to meet the standard one should expect from this class of establishment. We had a dinner reservation the week before. We arrived on time but had to wait half an hour before our table was available, presumably due to the slow and chaotic service.