Hotel Indigo ST. Louis - Downtown

This is a great downtown hotel in a very convenient location. It’s exactly what you’d expect a downtown hotel to be! Are the rooms compact? Yes, but exactly what you’d expect need. Comfortable, nice amenities, towels are fluffy, absorbent, and bed is comfortable! Shades block light, room is clean, sheets are perfect! Air conditioning is amazing and very fancy controls in the room! Staff is wonderful! Parking in a garage is just a block away for $25/night. Staff at the garage are pleasant. There are only two working ice machines ~ but, hey they are trying to get those fixed on the floors where they aren’t working. It’s a lovely boutique hotel with older charm! We would choose this hotel over and over again!

Parking was very inconvenient. I felt very unsafe at night walking to my car in the parking garage. The beds were fine, room was OK. Some staff were great, others were not helpful at all.

I like the view of the room to see downtown. The hotel was convenient to the Arch and other destinations besides Union Station. The room was clean and I like the painting on the wall. The phone didn’t work, no fridge or microwave. The microwave is small and shared on the 4th floor and the ice machine didn’t work. The roof top bar has been closed about a year we were told by staff. The elevator barely fits 4 people and their luggage it’s so small. And parking is not $25 with in and out privileges. I was told if you pay the hotel directly you can have those privileges. It’s $13-$25 every time you go in AND come out. The parking lot is around the corner from the hotel. I suggest downloading the parking app and pay that way. It’s cheaper. It’s $40 without it. The employees parking in the loading zone made it very difficult to unload our bags because who about to walk a whole block with luggage. Breakfast wasn’t just $10, it was more and I prepaid for mine when I booked and didn’t eat. The staff ware nice and friendly but I felt mislead by the advertising of the hotel. I’ll only book again if it’s the last resort.

Freezing It was freezing in my room and in the sitting area of the lobby. My room's heat was set to 77 and it was still cold. It almost feels like they're trying to save on heating, or they need to make insulation updates to the rooms that are closer to the ground.

We love this little hotel in the heart of downtown StL!! Walk to the Gateway Arch/Riverfront, walk to Kiener Plaza, walk to City Garden, walk to the ballpark, walk to Convention Center, and if you’re sporty and in shape you can take the mild walk to Enterprise Center. Staff is friendly and helpful!!