Grand-Hotel du Cap-Ferrat, A Four Seasons Hotel

A lovely gem in the quieter part of French Riviera. The accommodation and amenities were great paired with top notch service by their staff, who were very helpful and attentive throughout our stay.

Oh how I wish I could have loved Hotel Cap Ferret—but it fell short in too many ways, especially given the outrageously high price tag. To start with the positive: the service was excellent, and Hend, the GM, was a true highlight. She was kind, attentive, and genuinely caring—we really appreciated every interaction with her. Unfortunately, everything else felt more like a 3-star experience at 5-star prices. The rooms are shockingly small—paying €4,000 per night for a space that feels cramped made it hard to relax or enjoy. The pool area was constantly covered in debris from surrounding trees and crawling with ants and bugs. The funicular to the pool was broken during our stay, which made getting there in the heat a frustrating ordeal. The food was bland across the board, and sadly, my daughter actually got sick after eating the coconut ice cream from the poolside bar. This hotel simply does not meet the standards of a true 5-star resort. If you’re looking for a luxury experience, I highly recommend spending your money at Hotel du Cap-Eden-Roc instead.

Feels like a fairly standard Four Seasons that would charge around $500-800 per night, but our room was $4800 - insane and not worth it at all. Don’t stay here - just skip this area and go to St Tropez instead, which has much better luxury hotels at (surprisingly) lower prices. So many issues. The pool area feels like a crowded resort since there’s nothing else to do on the property and only one pool - not the serene elegance you expect from a very expensive luxury hotel. A lot of kids screaming, feels like Disneyland. The pool is saltwater which is weird - every other luxury hotel I stayed at on the riviera has been a freshwater pool. And it is 29 degrees so doesn’t cool you down in the heat, needs to be a few degrees cooler. If I wanted salt water, I’d go in the ocean. Due to the weird layout of the hotel, the pool is very low next to the ocean, so you don’t have a good view of anything while lounging. There’s a funicular to take you up and down to the pool from the hotel, but it was BROKEN a few days before we arrived according to the staff. So you’ll have a 10 minute uphill hike back to the hotel to get sweaty after your pool time. I imagine this walk is prohibitive to old people, small children, or wheelchairs. The restaurant at the pool was shockingly average - tasted like you’d expect at an average cafe on the street in a town like Nice, not a fancy hotel. And the prices were ridiculous - $180 for lobster pasta and $85 for jumbo shrimp - neither of which tasted above average. I don’t really understand how this restaurant isn’t higher quality given that the pool is basically the only attraction at the hotel. We had lunch each day last week at the pool at La Reserve in St Tropez and it was an experience every time, incredibly delicious. This four seasons pool restaurant was just average and disappointing. I think the hotel must have a problem with people hiking the coastal trail coming up to use the pool without permission. We were accosted by 4 different staff demanding to know our room number and name (first and last). Felt very weird and uncomfortable and made me worried about leaving my cellphone on my pool chair while swimming if the staff was that concerned about strangers wandering around. The worst violation for me was that our room was not ready until 4pm. Check-in time is 3pm, and I booked thru Chase, so we should have had early check-in at 2pm or even 1pm. Instead, our room was delivered an hour late. At $4800 per night, we are paying $200 per hour (more really with a 3pm check in and noon check-out). If the hotel cannot deliver the room at the agreed time, it should repay the guest proportionally. Basically having the room ready for check-in time is the only actual responsibility of a hotel if you think about it - that is their most fundamental contractual obligation to the customer. Can they just deliver the room at 6pm if they feel like it? 9pm? No, of course not - there is a red line at the stated check-in time. These

We booked our trip 8 months prior to stay at a hotel we once loved. Upon arrival after a huge journey we were met by HUGE disappointment. They took us to a tiny closet of a room facing the driveway. We couldn’t fit our luggage. When we asked for a different room they kept telling us we booked the lowest category and that’s what we got. Meanwhile we booked the 3rd level category. They were beyond rude and told us to find a diff place to stay if we didn’t like the only room they had. At 9pm we were forced to find an alternative. The manager couldn’t have been ruder. Boy has the four seasons group downgraded a once amazing hotel. We looked forward to this stay for month, planned our whole trip around the 4 days we were able to book (8 months prior). Do not stay here. It has gone way down hill from the management down.

Pros (1) Pool is heated at 29 degrees (2) Good check in experience (3) Room has extra gifts and free soft drinks (4) New kids club is good (5) Quality of breakfast food was very good but buffet range was not that wide (6) Quality of dinner food was good Cons (1) Hotel forgot to charge car despite saying they would do so. Luckily, the next hotel could charge the car (2) Pool area is rather crowded. Could by because there is not so much to do in neighborhood (3) Room was really expensive at 4000 plus in June and not really worth it for that price (4) Wines are very overpriced, can be 5 times retail price. Sommeliar was pushing domaine romaine conti.