Guest User
October 4, 2022
Stayed here on the last night of a multiday tour of the Véloscénie. A beautiful, well marked bike trail from Paris to Mont St-Michel. We called ahead to check on their bicycle accommodations. They have secure storage at the hotel. Great we thought knowing that our eBikes cost a small fortune. The secure storage is a garage of sorts behind the hotel with a gravel floor and no electrical outlets. Further the door looked flimsy with only a turn handle lock. Humm, it doesn't have to be pretty and we can charge our batteries in our room but the actual security of the location was dubious at best. I wasn't sleeping so I went back and checked on this "secure storage" slightly after midnight. To my horror it was unlocked with the door slightly ajar. I fully opened the flimsy door and luckily our bikes and the others who trusted their bikes in the hotel's secure area were there. I was not happy to say the least. Rang the bell at reception but nobody came. It was after midnight. I call the hotel and got an answer and then the receptionist came out. She said she wasn't finished with her shift and was going to lock it… Honestly, I didn't believe it and either way thousands of Euros worth of bikes were just there for the taking most of the evening. OK, it's not a big city but even small towns have theft. For me, this is completely unacceptable. No confidence in the secure location and especially no diligence on the hotel staff to actually lock the garage.