The Norfolk Lodge Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Saint Helier

The Norfolk Lodge Hotel

Rouge, Saint Helier, Jersey, JE2 3ZB, United Kingdom
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hotel overview picture
Highlights
Delicious breakfast
Lots to do
Free parking
Amenities
Golf course
Indoor swimming pool
Gym
Private parkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
Located in St. Helier, The Norfolk Lodge Hotel is in the suburbs, within a 5-minute drive of St. Helier Town Hall and Port of Jersey. This hotel is 1.4 mi (2.3 km) from St. Helier Beach and 1.6 mi (2.6 km) from Havre des Pas.
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8.0/10
Very Good
Cleanliness8.0
Amenities8.0
Location8.0
Service8.0
All 48 reviews
Surroundings
Airport: Jersey Airport
(8.2 km)
Landmarks: St Columba's Church
(330m)
Landmarks: St. Simon
(480m)
Landmarks: Jersey Islamic Centre
(480m)
Landmarks: St Thomas' Church
(500m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Family Room
7

Family Room

1 Double bed and 1 Bunk bed
Non-smoking
Private bathroom
TV
City view
Towels
Room Details
Check Availability
Single Room
8

Single Room

1 Single bed
Non-smoking
Private bathroom
City view
Towels
Private toilet
Room Details
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Standard Double Room
7

Standard Double Room

1 Double bed
Non-smoking
Private bathroom
TV
City view
Towels
Room Details
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Twin Room
7

Twin Room

2 Single bed
Has window
Non-smoking
Private bathroom
City view
Private toilet
Conditioner
Room Details
Check Availability
Double or Twin Room
15

Double or Twin Room

2 Single bed or 1 Double bed
Non-smoking
Private bathroom
City view
Towels
Private toilet
Room Details
Check Availability
Twin Room - Annex
1

Twin Room - Annex

2 Single bed
Has window
Non-smoking
City view
Private toilet
Conditioner
Shampoo
Room Details
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Guest Reviews

8.0/10
Very Good
48 reviews
Verified Reviews
  • Cleanliness8.0
  • Amenities8.0
  • Location8.0
  • Service8.0
Average for similar properties in Saint Helier
Most Mentioned
AI Summary
The accommodation boasts comfortable, well-equipped rooms with friendly staff. Guests appreciate the deep indoor pool and convenient location. They consistently praise the delicious breakfast and immaculate cleanliness.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 10, 2025
perfect
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 25, 2025
The hotel is situated about a 10min walk from St Helier town centre. If you need a bus there are two stops within a 2min walk, and that's at snails pace. The hotel room that we had (47) was fine for our needs. A huge double bed and adequate storage for two people. The shower was easy to use. Even my wife could operate it after the initial "can you turn the shower on for me?" The room was cleaned every day to a high standard and the complimentary beverages and biscuits were topped up too. We were booked on a half board basis. The hotel food was plentiful and well cooked and the dining room arrangements worked like a well oiled machine. The domestic staff are a real credit to the business. Immaculately turned out and very attentive without being obtrusive. Bar prices are reasonable compared to town centre outlets and the communal areas are comfortable with seating that is more than enough to accommodate the guests. All in all the Norfolk Lodge isn't 5* but the service certainly is.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 25, 2025
The hotel was ,lovely, very clean, the staff were very helpful and pleasant. I want to pay particular reference to the receptionist on duty who very kindly bought us a cake for our daughter's birthday.i can't remember the receptionist 's name, maybe Nayley.Being a visitor I didn't know where to go. It really helped to make our stay more special. The entertainment was nice and relaxing at night. Thank you all very much.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 21, 2025
Me and my friend went to Jersey channel island had a great time. The hotel was excellent, very friendly and helpful staff. Food was great and lots of choice, it was a buffet so you could have as much as you wanted. I would go to Jersey again and stay in the same hotel.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 16, 2025
Had the best time at this hotel. I was a solo traveller and that can be a bit daunting but the staff were absolutely brilliant and nothing was too much trouble for them. All very attentive and made you feel welcome. The food was good and plenty of it. The hotel was a little bit tired but nonetheless for that it was clean and tidy. It was a little way from St. Helier, but if you are able bodied access to the town can be made on foot. All trips can be booked at reception, so another easy part to your trip. I would definitely return Norfolk Lodge so look out for me.
N‍o‍e‍l‍ ‍B
August 11, 2025
The Norfolk Lodge hotel was perfect. The bedroom & ensuite bathroom was cleaned daily & bed made daily; even if I'd already made it! The staff could not have been more polite and helpful. An excellent breakfast. I ate a bar meal only on my first night; huge serving. I did not book in for dinner as I was out & about all day, so ate at a variety of restaurants on Jersey. Only drawback, there are a lot of stairs, so you must declare in advance if this is a problem for you. There is an indoor pool & a mini gym, I didn't use it, but had specifically chosen hotel as it offered these facilities. The weather was good enough to swim daily in the sea. 30 beaches for 30 days!
c‍l‍a‍r‍e‍ ‍H
August 10, 2025
The hotel is full of stairs , you can't get anywhere in the building without stairs , so if you have mobility problems like myself it was a frustrating and difficult to move round the hotel .....literally nothing is accessible. The room was filled with too much furniture , it smelt really bad especially in the corridor outside and the wardrobes and drawers, like mouldy . I did not want to use them for my clean clothes The pillows were old and lumpy . The mattress very similar The breakfast was poorly presented and coffee stewed in jugs ....surely in this modern time they could have a coffee machine for guests . The evening food was poor and expensive The staff were polite and friendly trying to do their best
S‍h‍e‍e‍n‍a‍ ‍M
August 9, 2025
A lovely hotel with exceptionally helpful and friendly staff. Food excellent...great choice. Rooms lovely and very clean. Relaxed entertainment in the evening.

Services & Amenities

Indoor swimming pool
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 10:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Number of Rooms: 101
Phone:+44-1534873006
Located in St. Helier, The Norfolk Lodge Hotel is in the suburbs, within a 5-minute drive of St. Helier Town Hall and Port of Jersey. This hotel is 1.4 mi (2.3 km) from St. Helier Beach and 1.6 mi (2.6 km) from Havre des Pas.

Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Stay in one of 101 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for The Norfolk Lodge Hotel?

The cancellation policy for The Norfolk Lodge Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Norfolk Lodge Hotel?

Standard check-in time at The Norfolk Lodge Hotel is 14:00 and check-out time is 10:00.

Can I bring my pet inside the The Norfolk Lodge Hotel?

As much as we love pets, unfortunately, we are unable to accommodate them in The Norfolk Lodge Hotel.

How far is the The Norfolk Lodge Hotel from the closest airport?

The closest airport is Jersey Airport, and it is about 17 mins from hotel by car (8.2 km).

About This Property

Nearest AirportJersey Airport
Distance to Airport8.19KM
Average Price FromKRW336776
Hotel Star Rating3