The Norfolk Lodge Hotel

perfect

I went to jersey has a solo traveler and I booked with easyJet on package holiday and booked to go to Norfolk lodge and so glad that I did the staff was excellent the best and everything about the hotel was so good the pool was bonus it was such a lovely relaxing pool, the room was small but very it was all I needed and what can I say about the food the food was like what you get in a five star hotel I would recommend this hotel and I will certainly be coming back

Staying at the Norfolk Lodge Hotel was an absolute joy, mainly down to the fantastic staff who were friendly, super helpful, knowledgeable and respectful!! We had a room in the 3rd floor which was plenty big enough for the 2 of us...I also have to mention the shower which always had hot water no matter what time of day, or night, it was!! Breakfast was freshly cooked and had a great variety of items, as was the evening meal! Would I visit this hotel again, most definitely!! Thank you to you all for your kindness and hospitality! 😀

We had a seniors holiday of 9 people at the Norfolk Lodge Hotel from the 7th-13th July, originally it was booked for bed & breakfast only but on arrival realised it was a little bit too far out of town as some of our group had mobility difficulties so we upgraded to half board on arrival, the manager was on the reception & agreed a set price for the upgrade, I repeated back to him twice to confirm the price as it was a very good deal, when we came to check out to settle the bill the person on the reception told us the price was £5.00 dearer a head than what the manager had agreed, he argued the point & said he was there when we arrived & that the price he was stating was correct, now 9 people heard what the manager offered on arrival & rest assured they are not all deaf, I pointed out that this had added another £60.00 per person to the bill & most of our group being pensioners had to save hard for this holiday, he was in no way going to back down so we had to pay what he was asking, unfortunately it has left us feeling very disappointed as everything else about the hotel was great, very clean & friendly staff & great menu choices for the evening meals, all in all we had a lovely holiday in Jersey but the checking out with the inflated price spoilt the end of the holiday for us

Staff were excellent. Cleanliness was excellent. Food was super. Rooms were basic but spotless. I would recommend this hotel.

I’ve just been for another week in the Norfolk Lodge Hotel, this was my third year in a row. The staff were very welcoming and friendly, as usual, especially George and Irene. I had a lovely quiet room with a very comfortable bed. I opted for half board again as the food is excellent. I was happy it was the same chef. I highly recommend this hotel. There is about a fifteen to 20 minute walk to the bus station/ town centre/ beach front but there is a local bus. I enjoyed the walk up and down. The hotels at the front are much more expensive and probably don’t have the quality of staff Norfolk Lodge has. One small criticism would be the quality of the Wi-Fi. It could be patchy at times and there was no availability in the dining room. As I was on my own, I would have liked to be able to scroll through my phone at meal times. I don’t like to leave my review on a negative note. I fully intend to go back next year, my week just flew in.