Premier Inn Jersey St Helier (Bath Street)

Good for a night’s stay. Staff are helpful. The interior is a little dark/dated.

We were very impressed with the facility. It was very clean and warm. The staff was very helpful in checking us in. Although we arrived an hour early, we were able to get into iur room with no hassle or extra fees. The lovation of the hotek was quite convenient as we were able to connect to major location seamlessly. We recommend

Breakfast was good but bacon had obviously been under the heating light too long. Plenty of choice. Short walk to town centre. Beds comfortable and rooms clean. A toilet brush would be helpful!

The staff are hard working and friendly, but the hotel desperately needs a makeover and senior management need to be aware that one bath towel between two people is completely unacceptable

Great warm friendly reception. Alan was fabulous and helpful and did more than expected to make our stay restful and comfortable. Highly recommended Appreciate the extra mile he went to accommodate us His interaction with staff is professional and respectful too

This hotel needs an update in servicing. Kiosks broken on arrival - so why send me a QR code to scan. ‘Oops’ signs in lift for the four nights we were there. Restaurant - don’t bother. We tried to eat one night - 50 minute wait and ‘sorry, we have no fish, no steak, no chicken’. But we do have all the desserts. So we left. And why do I have to ask for my room to be serviced? I pay for it so just do it. And when I asked for the room to be cleaned - ‘oh, we are only doing bins and towels today’. GET A GRIP. This is a hotel chain not a hostel chain. Seriously not good enough. Shame really as the hotel is well located , quiet and clean. Hence three stars and not one.