Premier Inn Jersey St Helier (Bath Street)

Breakfast was good but bacon had obviously been under the heating light too long. Plenty of choice. Short walk to town centre. Beds comfortable and rooms clean. A toilet brush would be helpful!

Positives: Decent bed, clean enough, quiet. Negatives: The WiFi was an absolute joke. The ultimate WiFi was supposed to be able to stream? Don’t make me laugh, it was barely good enough to be able to use messenger. Should’ve been told at arrival one would have to tell the reception we’d like a room turn-over. Paid for the premium room for better WiFi and a coffee machine. There was a total of 2 pods when we arrived, two different coffees. When we finally realised we had to ask to have our room done we were thankfully given 4 pods of the same coffee. Next day, another room turn-over request but then nothing happened???? The card was placed back in our room but nothing was done inside, and ofc no more coffee. Stayed at a few premier inns and this one is the first I’ve thought I never want to stay at again, unfortunately. EDIT: Premier Inn didn’t allow this review to be submitted to TripAdvisor through their questionnaire because of “profanities”. The text above is copied and pasted from said review.

Thank you for a brilliant stay, from the warm welcome by reception on check in, to the final goodbye on leaving. The standard of the room was very high, clean, and fresh. The bathroom was spotless. The room was very quiet during the night with a peaceful sleep. I stayed for 2 nights at the end of my time in Jersey. The staff were so friendly and made my stay enjoyable. Dinner on my first night was exceptional and to a high standard. I started with the chicken goujons, followed by a very tasty steak cooked to perfection. The meals at premier inn all over the uk are from the same basic menu, but the friendliness of the staff and the quality are what counts and here at Bath street they shine out......the bonofii cheesecake was one of the best I have had in a long time. Breakfast on both days was of a high standard with quality and choice. The whole stay was excellent and made special by the whole team....well done Alan and thank you again. I will definitely be back when in Jersey.

Had a great trip as we were a big group on a children's rugby tour. Staff were excellent especially Alan who did everything possible to make us feel welcome, providing recommendations and answering the many questions we had. Would highly recommend.

Professional courteous and excellent quality of Service provided by all staff at Premier Inn, Bath Street, St Helier, Jersey Channel Islands. Hotel and Room immaculate, Birthday Bottle of Prosecco gift was a lovely touch ! Thank you Alan

Great service and customer focus from all the team especially Alan as Manager. Breakfast was fab and no shortage of availability each morning Evening drinks were accommodated well even though we were a large group We had a lot of kids with us also and they were welcomed just as much