Ibis Saint-Genis-Pouilly Genève

The staff provides excellent service, while the comfortable beds and cleanliness ensure a pleasant stay. The facilities include a pool, gym, and ample parking. However, the breakfast could be improved.

So arrived early so we were let into our room early thank you . The reception didn’t advise about breakfast times or explained anything . We went on a tour of Geneva city , this hotel is in the middle of a business park , and down a dirt track so I wouldn’t advise traveling alone btw. Geneva centre is a tram and bus ride away approximately 50 mins away so nowhere close , and on the tour we found out that tourists can have free transportation and most people in the group had been notified of it by their hotel before arriving! When back at the hotel we were told no it doesn’t exist anymore , oh yes it does ! We tried again with another receptionist the next morning, who claimed that they didn’t do it ! And was handed a piece of paper with a word on … I have no idea what to do with this . Btw the shuttle bus doesn’t run at weekends . Very poor service , so checked out a day earlier than should have done !