Terminus du Forez Saint-Etienne Centre Gare Chateaucreux

Very good, the service staff waited for me until 1:00 am, which is rare in France

Tout était parfait, la literie très bonne, très propre, le petit déjeuner de qualité et en quantité et le personnel est génial. La prochaine fois nous mangerons au restaurant qui a l air extraordinaire comme l hôtel. Merci de votre accueil, nous reviendrons sans aucun doute.

Quiet and friendly hotel. Particularly available staff. Free parking Affordable and very good restaurant. Comfortable room You can request a plate in your room and breakfast.

Very nice surprise at all levels: - Welcome - quality and cleanliness of the rooms - excellent catering Well done to the whole team, very professional and involved so that the customer is pampered as best as possible. Ideal location, close to the train station and public transport! I highly recommend

A hotel like we don't see many anymore, lives up to its name in a certain way: the Terminus Forez, end of the journey! From another time. Vague renovation of the website which suggests that it has changed, as well as the common areas, but in the rooms, brrrr, the disaster... Carpet which is probably at least fifteen years old (more? I'll let the director clarify for us in his response ...). Old-fashioned bathroom, with a slightly raised bathtub (for a slightly older clientele, worry...). Terrible smell in the room. Difficult to determine. We had four rooms in total with colleagues and not one room had a neutral smell... Wifi, we had to ask the guy at the lobby to set up a code as we haven't been doing for at least 5/6 years (the famous code/word of goes with all the digits...), the guy was friendly and came to the room while recognizing that he himself found it to be an outdated thing to say the least. Poor soundproofing of rooms. Don't be afraid of hearing the neighbor, fortunately the girls who seemed to work in the street, don't seem to use this establishment... No possibility of putting equipment in a room reserved for the lobby (we had musical instruments, obligatory to put everything in fairly small rooms...). Finally the really poor breakfast. Ultra basic. With the famous fruit salad which comes from a can (the 5 kilo model?), the rest to match. In the end, so happy to leave early in the morning...! Afterwards, of course, relatively cheap (around €65/75 roughly) and really convenient proximity to the station. But at this price, personally I would have preferred to stay in a basic Ibis, where with rare exceptions I don't have to worry about the smell and the disgusting carpet.

We had booked this hotel via an online reservation site (hotel com) with the criterion: AIR CONDITIONING, essential for us during this period of high heat. However, the hotel allocated us a room WITHOUT AIR CONDITIONING... although ultimately, thanks to the weather, we did not suffer too much from the heat, in principle we paid for a room with air conditioning and we did not have it. we didn't have. Ultimately, an error happens, and the hotel can apologize and make a commercial gesture. No way ! despite our request and also through the online reservation site, it was a refusal without any justification! Beyond this borderline behavior towards customers, the hotel is not horrible but not terrible either. The photos of the room we had (junior suite) are misleading, because the renovation is of the "DIY" type and already many small damages have not been repaired. In short, we do not recommend this hotel, both for the quality of the rooms (at least the junior suite) and for the lack of consideration towards customers.

A welcoming table. A varied menu, full of good local products. I enjoyed the poultry and mushrooms. The dessert menu is perfect for those with a sweet tooth. It is best to book on weekends. Your turn to judge

Passing through for an evening stopover we really liked the restaurant in the evening, a hearty and gourmet meal, a plus for the really complete and varied breakfast. The room is a little small but clean and elegant. Thanks to the receptionist in the evening for his smile, his availability and his kindness worthy of the people of Saint-Etienne