The Palms at Pelican Cove

The day before our reservation, I was assured the fire dancers and live music would be there Wed night for Caribbean Night. Turned out they didn’t have live music or fire dancers. Food is expensive and mediocre. So disappointed as we have been there several other visits to the island and had a great night of entertainment.

The website pictures paint a picture of a beautiful resort with great accommodations. That is NOT what my husband and I received for our anniversary trip to St. Croix. The resort is run-down with security issues. Our room front door was not sealed and did not fit properly in its frame. We pushed a heavy chair behind the door every night for added security. Our balcony sliding door did not lock-there was a wooden dowel in the track behind the slider to hopefully stop the door from being opened from the outside. Our room had dried white paint drips and splotches everywhere. The bathroom door was split and warped so it did not close. The sink vanity doors were also split and warped with some sort of funk growing inside the under sink cabinet. We received zero guidance on how to operate the wall-mounted cooling system. A call to the front desk to request a visit from maintenance went unmet. We were asked one time, on our last full day, if we wanted housekeeping services. We declined as we had spoken with other people on vacation at the resort who said that their room had been entered without need or permission. I believe our room was entered without need or permission on day 2 of our stay while we were away as some of our belongings were out of place, but nothing was missing. The pool was nice, honestly best part of the resort, however there were missing tiles around the rim of the pool. The beach was covered in yards of sea grass, which is unfortunate because there is great snorkeling in the bay. The website offers beach accessories/activities-there were none. I can not speak to the restaurant or bar as I didn’t wish to eat or drink there. Truth be told, we spent as little time at the resort as possible. I was worried every night that our soft top rental Jeep would be vandalized so we brought all of our belongings (beach chairs, swim fins and masks, beach accessories) in and out everyday.

Not what i expected from a potential resort or even a hotel at the beach

The celing light switch wasn't working...no tv in the room...wifi doesn't work

Quiet loved the beach view every morning .

Very nice place, very comfortable bed, in a very very beautiful beach. The property needs updates. But room and area were clean, room and batroom were spacious, and nice staff. To go to other places, must use VI or rent a car. We used VI (St Croix uber) and it was super nice.