Days Inn by Wyndham St Cloud

When I pulled up to the hotel, it smelt like pot and inside the hotel it smelt really back like pot all over the hotel. The person checking me in hardly said a word. I had to go back to the desk twice because the room key didn't work also. I got to the room and there was no clock or towels in the room. There was no breakfast at all as advertised either. Very disappointed in way the hotel has went down hill the past few years.

This hotel is undergoing renovations and honestly is in tough shape. Smells musty, pool is closed, they "charge a $100 deposit" (to cover damages) at check-in even though the room was pre-paid, then going to the room only to find the room with damaged walls, a tv leaning against the wall sitting on a desk, water damaged ceiling, etc. This property needs to say it is renovating so customers know what to expect!!! NOT ACCEPTABLE FOR *******!!!

Dirty rooms and carpet, beds were so uncomfortable, the pool hasn't been open in a long time, they advertise a pool, ice machine not working. All the doors were not useable, except the main entrance which wasn't convenient for our late-night concert, we had to walk all the way around the building. An old dirty mattress and box spring were left on display by one of the doors we couldn't use. The worst hotel I've rented. So disappointed.

After checking in was then informed they are not pet friendly property even though listed as such on *******

We stayed two nights and no one cleaned the room, there was no toilet paper, the door key was deactivated every time we left.

There were Bedbugs. Crawling all over the pillows. Checked out immediately. Front desk did not even act surprised. Just a nonchalant “ sorry” and gave me a refund. He was going to go check the room, but I had video. He just said OK. I suspect it’s a common occurrence. I just wanted a few hours sleep ☹️

I don't recommend this place to anyone really. THEY REQUIRE $100 DEPOSIT, I only received $80 of it back 5 days later, they claimed I stained their sheets. I was solo and so tired all I did was sleep, this should be criminal-NEVER AGAIN. I bet most people don't check or even bother with the $20. Most places run your card and only use it if needed, this place takes money from your account instantly and holds it and then plays games. The room was not clean, floor sticky, toilet and sink dirty. First place I stayed at where I truly feel scammed and actually kinda was!

I don't recommend this place to anyone really. THEY REQUIRED A $100 DEPOSIT! Most the places I have stayed in run your card and only use it if needed. This place took money from my account and held it. Then I only received $80 of it back 5 days later, with no explanation. I called and asked and they claimed I stained their sheets. I was solo and so tired all I did was sleep. Thankfully my bank was able to get it back! My room was not very clean, floor was kinda sticky, toilet and sink a little dirty. A week after my stay here all I felt like was that I got scammed!

Could tell that they were undergoing renovations, so tried to be forgiving. However, one of the front doors appeared to be hanging on for dear life. The reception at the desk was very kind and accommodating. The room was surface clean, bedding was clean and in good condition, bathroom was clean but could tell it had been a while since things had been 'deep cleaned'. But the carpets were very worn and stained. No hair dryer, air throughout the hotel was very stale and it felt like it needed a good 'airing out'. The swimming pool was closed for renovations. We were out for most of the evening, and returned rather late at night. None of the side or back entrances were accessible by using our room card, so we had to walk around the building to the front entrance. Absolutely NO security at that entrance---the doors did not need key card to access, and there was NO ONE at the front desk to monitor who was coming in. (there was a note w a phone number to call if you needed assistance). We went straight to our room and made extra sure the door was securely LOCKED. Will not be staying here again---very disappointed (and thankful nothing awful happened)