Holiday Inn Express & Suites Chicago West - ST Charles
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1 night
1 room, 2 adults, 0 children
All properties in Saint Charles

Holiday Inn Express & Suites Chicago West - ST Charles

155 38th Ave, Saint Charles, Illinois, 60174, United States
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hotel overview picture
Highlights
Free parking
Ideal location
Delicious breakfast
Lots to do
Amenities
Private parkingFree
Gym
24-hour front desk
Luggage storage
Wi-Fi in public areas
Business center
Fax/copying service
Heated pool
All amenities
Property Description
Nestled near DuPage Airport, 35 miles outside of Chicago, Holiday Inn Express & Suites Chicago West – St Charles provides the perfect escape just outside the city. Enjoy proximity to exciting attractions, historic landmarks, and local gems like Arcada Theatre, Pottawatomie Park, downtown Geneva, and the Kane County Flea Market – all just minutes away.Business travelers enjoy proximity to companies like RR Donnelley, Accenture, General Electric, Ernst and Young, General Mills, Smithfield Food, Aquascape and Ball Horticultural. Shop the Chicago Premium Outlets or Aurora Mall, explore scenic trails along the Fox River and Kane County Forest Preserves, and savor exceptional local dining. Start each day with our complimentary Express Start® Breakfast buffet, stay refreshed in our 24-hour Fitness Center and heated indoor pool, and enjoy free Wi-Fi and free parking. After a busy day, retreat to our spacious guest rooms with plush bedding and thoughtful amenities. No matter what brings you to St Charles, we provide the comfort, convenience, and care to make your stay truly exceptional.
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8.5/10
Very Good
Very convenient. Good in every aspect.
All 101 reviews
Surroundings
Airport: O'Hare International Airport
(54.8 km)
Airport: Joliet Regional Airport
(69.6 km)
Train: West Chicago
(10.0 km)
Train: National St
(14.7 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

King Suite With Sofa Bed
11

King Suite With Sofa Bed

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Towels
Private toilet
Conditioner
Room Details
Check Availability
Standard Room
5

Standard Room

2 Single bed
Non-smoking
Air conditioning
Private toilet
Conditioner
Shampoo
Room Details
Check Availability
King Suite With Communications Mobility Accessible Tub
9

King Suite With Communications Mobility Accessible Tub

1 King bed
Non-smoking
Air conditioning
Towels
Doorbell and phone alerts
Private toilet
Room Details
Check Availability
Standard Room With Two Queen Beds
10

Standard Room With Two Queen Beds

2 Queen bed
Non-smoking
Air conditioning
Towels
Private toilet
Conditioner
Room Details
Check Availability
Standard King Room
7

Standard King Room

1 King bed
Non-smoking
Air conditioning
Towels
Private toilet
Conditioner
Room Details
Check Availability
Standard King Room With Communications Accessible Roll-in Shower
8

Standard King Room With Communications Accessible Roll-in Shower

1 King bed
Non-smoking
Air conditioning
Private toilet
Conditioner
Shampoo
Room Details
Check Availability
2 Queen Suite Communications Mobility Accessible Tub
8

2 Queen Suite Communications Mobility Accessible Tub

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
2 Queen Standard Communications Mobility Accessible Tub
7

2 Queen Standard Communications Mobility Accessible Tub

2 Queen bed
Non-smoking
Air conditioning
Bathtub
Towels
Doorbell and phone alerts
Room Details
Check Availability
Standard Room With Two Queen Beds-Communications Accessible
6

Standard Room With Two Queen Beds-Communications Accessible

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Suite With Two Queen Beds
8

Suite With Two Queen Beds

2 Queen bed
Non-smoking
Air conditioning
Towels
Private toilet
Conditioner
Room Details
Check Availability
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Guest Reviews

8.5/10
Very Good
101 reviews
Verified Reviews
  • Cleanliness8.6
  • Amenities8.5
  • Location8.5
  • Service8.5
Average for similar properties in Saint Charles
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 22, 2024
Very convenient. Good in every aspect.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 29, 2025
My wife and I really enjoyed our stay. Clean and updated rooms, friendly staff and a fantastic breakfast. We can't wait to come back. I wish that I could give it more than 5 stars.
G‍r‍e‍g‍o‍r‍y
June 6, 2025
Large spacious room
E‍r‍i‍n
May 26, 2025
The hotel was very clearly full for the weekend. When it is that full, maybe have security for noise control. Doors slamming, kids running in the hall finally slowed down at 1030pm…not too big of a deal, except it resumed to another level again around 1:30AM when people were getting home from the bars. That lasted until 3AM. Then the door slamming and kids running in the halls resumed again about 630AM when we gave up trying to sleep. The breakfast was excellent, the rooms were impeccably clean. It’s a nice hotel but we would have gotten a better nights sleep if we had stayed in our car.
A‍l‍e‍x
May 19, 2025
The room was clean but we were on the end, so people going in and outside rattled our door through all hours of the night. Also, the shower was so slippery.
S‍h‍a‍w‍n
May 12, 2025
Perfect Great Staff…. Very friendly check in employee..
S‍t‍e‍p‍h‍a‍n‍i‍e
April 28, 2025
Staff was nice. Breakfast was good. Location is good
R‍o‍b‍e‍r‍t
April 24, 2025
Nice facility, great, helpful and polite staff. Thanks
T‍a‍s‍h‍a
April 20, 2025
Clean; friendly staff

Services & Amenities

Gym
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. HK$779.62) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1999
  • Renovated: 2017
  • Number of Rooms: 82
Phone:+1-630-5876564
Email:hiestcharlesfd@gmail.com
Nestled near DuPage Airport, 35 miles outside of Chicago, Holiday Inn Express & Suites Chicago West – St Charles provides the perfect escape just outside the city. Enjoy proximity to exciting attractions, historic landmarks, and local gems like Arcada Theatre, Pottawatomie Park, downtown Geneva, and the Kane County Flea Market – all just minutes away.Business travelers enjoy proximity to companies like RR Donnelley, Accenture, General Electric, Ernst and Young, General Mills, Smithfield Food, Aquascape and Ball Horticultural. Shop the Chicago Premium Outlets or Aurora Mall, explore scenic trails along the Fox River and Kane County Forest Preserves, and savor exceptional local dining. Start each day with our complimentary Express Start® Breakfast buffet, stay refreshed in our 24-hour Fitness Center and heated indoor pool, and enjoy free Wi-Fi and free parking. After a busy day, retreat to our spacious guest rooms with plush bedding and thoughtful amenities. No matter what brings you to St Charles, we provide the comfort, convenience, and care to make your stay truly exceptional.

Frequently Asked Questions

What is the cancellation policy for Holiday Inn Express & Suites Chicago West - ST Charles?

The cancellation policy for Holiday Inn Express & Suites Chicago West - ST Charles varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Holiday Inn Express & Suites Chicago West - ST Charles?

Standard check-in time at Holiday Inn Express & Suites Chicago West - ST Charles is 15:00 and check-out time is 11:00.

Can I bring my pet inside the Holiday Inn Express & Suites Chicago West - ST Charles?

As much as we love pets, unfortunately, we are unable to accommodate them in Holiday Inn Express & Suites Chicago West - ST Charles.

How far is the Holiday Inn Express & Suites Chicago West - ST Charles from the closest airport?

The closest airport is O'Hare International Airport, and it is about 45 mins from hotel by car (54.8 km).

About This Property

Nearest AirportO'Hare Intl. Airport
Distance to Airport55.52KM
Distance to Train Station10.02KM
Average Price FromHKD1443
Hotel Star Rating2