Renaissance St. Augustine Historic Downtown Hotel

It was our first time staying at the Renaissance Historic Downtown Hotel. As we pulled in, we were Approached by the valet, who was very polite and kind. We walked into the lobby side door in immediately. There was a very pleasant and refreshing smell throughout the hotel. We immediately began to notice the decor which was very unique and impressive. As we approached the front desk to check in, the receptionist who was a young man, was very prompt and polite, and willing to share information about the area. As we went up to our room, we couldn’t help but notice the beautiful decor as well as how clean the environment was. I have been in the commercial cleaning business for over 30 years and pay attention to detail. As we opened our room, we were very impressed once again with how clean the room was and how nice the room was. To sum up this, my wife has put this on her list as her top favorite thus far and we have visited over 12 times. Thank you so much for making my wife’s 58th birthday. We had a wonderful experience

Very clean and very good smell Excellent service

The staff was The Renaissance was fantastic. Mackenzie and her team were so friendly and accommodating. They allowed us to stay longer because we had flight delays and we had an issue with one of the rooms, which was quickly rectified. The valet team was amazing and so helpful with recommendations for my running during down time. My family just moved down to St. Augustine and when I come to visit- I promise to return!!