World Golf Village Renaissance St. Augustine Resort

Hotel is no frills. Room service closes early. There is no restaurant till dinner. The room products smell horrific. The place is very clean. No one to take luggage. It’s ok. Nothing fancy. It’s not really close to much. But it is a nice place.

We had the Knights on Bikes Rally here. The service was exceptional. The service ladies on the 8th floor from June 23-26. Provided us a clean well maintained room. They were professional and extremely quick in taking care of our room. The breakfast at the restaurant those days was also great the servers during the buffet made sure we were taken care of during our stay. Will definitely comeback.

Well we thought with the brand name this was going to be excellent. Checked in and we were upgraded to a King Room Suite very grateful and appreciative. The room well looks and feels from the 90’s curtains had black mold growing on them, carpets see pics, bathroom was again well …… The pool was disgusting not cleaned seating areas in weeks or months pics. The change room was not cleaned for the 2 days we were there watching maintenance man walk in and out and not bother to clean. Garbage containers overflowing all day. Just very tired hotel and not what we expected for this brand of Marriott. Very disappointed. Again thankful for the upgrade but overall we will pass on this resort. See pictures. The pics say it all management does not do a walk thru daily or weekly or I would say monthly do you how it takes for mold to grow like this?

The hotel had nice clean rooms and real tries hard to make a good impression. The staff is super friendly but the hotel is a little dated in certain areas. Pool is nice but not great. Lobby is nice but the World Golf Hall Of Fame leaving has hurt this hotel. You can tell it was a grand hotel in its day. Hotel has shuttle to downtown St Augustine.

The lobby is delightful with seating areas, water features, a gift shop, and one restaurant to get bar food and a la carte breakfast within certain hours. There are also two microwaves next to the gift shop. There are no microwaves in the rooms so these two serve everyone in the hotel. This place has a lot of rooms. Bring a sweater; the lobby is coolish. The room is clean and everything is functional. The refrigerator has a huge frost buildup. The beds are not uncomfortable, and the bedding is luxe, although my sheet was torn along the edge. The bathroom was spacious, and who doesn’t like a spacious bathroom. I will be letting maintenance know that the hinges to the bathroom door need to be addressed because it makes a sound like someone is knocking on the door when opening or closing. It was our anniversary and we were surprised when a real knock on the door came yesterday evening and we were given a delightful cheesecake with fruit. We were perhaps more surprised when we left our room for an event about 11A yesterday, directly addressed the housekeeper in the next room, and returned hours later to a room that had not been serviced at all. No coffee, no new towels, and sheets as disheveled as we had left them. Staff service has been adequate. The noise level has been pretty good. We seem especially blocked from noise of outside traffic. Our room is next to the elevator, but there was not a lot of noise. We chose this hotel because of its close proximity to our event. My husband said the gym is operational and looks good. Also that the pool table and balls were dirty and ill equipped. This is a golf resort and so I think most people choose it for the golf course, about which I know nothing.