Ivy Suites

Don't ever go for this hotel. My mobile was stolen and they hardly took any responsibility. Rather then checking with their staff, they blamed that someone from family might have taken it. There were likely chances that someone from staff has stolen it. I have stayed in multiple hotels and have never lost a thing. They even didn't returned charger which was left in hotel room.

Worst hotel service. 1. For the whole night water was not coming in the washroom. 2. Electricity-cut for almost 3-4hrs in the night. In the high temperature of this summer electricity was not coming for almost 3-4hrs 3. In the middle of the night AC Stopped working 4. They asked us to shift to smaller room and the lame excuse they were giving was that they cannot run the centrally controlled AC for just one room. We stayed for 3 nights and every night there was new issue in the hotel. On the first night, AC was not working and then they asked us to shift to another room. On the second night, water was not coming for the whole night and worst was on the last night when there was a electricity cut for almost 3-4 hours. They charged us 3000/night, which is a very good amount for the hotels in a city like Saharanpur and the service they provided was worst then any third class lodge. But yes the staff was totally cooperative I will advise everyone not to book this hotel

Good hotel. Nice stay. Hotel staff is courteous.

The stay was comfortable. The room were clean. The washroom are clean. The food was good. The staff was very hospitable, especially one person. Amrish was exceptionally good.

Everyone in my family of 4 loved the junior suite room we booked, the best in that location easily and prompt great service.

Room was nice and clean but let me tell you it’s very evident that the staff is not professionally trained for running a hotel. We asked for lunch and as per the staff the restaurant n kitchen was closed! we asked for juice during breakfast and it wasn’t available. We paid per day for the room but got really disappointed with their behaviour! loud music is continuously playing and you will definitely not like it if you want to relax. Speakers are attached outside every single room. Staff didn’t had a uniform and they behave rudely. It’s really bad that such a good property is not managing the things properly! Worst experience i’ve ever had in a hotel.