Sagulung Hotels with Gym

Toilet cleanliness is lacking,,,,,,,,,,,,,,,,,,,,,, Good service,,

I recently stayed at your hotel with my family for 2 nights and had a pleasant vacation. During our stay, I was deeply impressed by the polite and friendly service provided by all the staff, which added greatly to our positive experience. However, I noticed that in the non-air-conditioned restaurant -Harris Cafe , the staff were required to wear long-sleeved and long-pant uniforms. During breakfast time, nearly every staff was visibly sweating from being so busy, which was truly heart-wrenching to see, the current uniform design is not particularly appealing. I sincerely suggest that the hotel management consider redesigning the staff uniforms using lighter and more breathable materials, allowing them to feel more comfortable and at ease while serving guests in a better environment. Furthermore, I recommend adding more fans in the Harris café area, especially during peak hours when the space becomes quite crowded and noticeably warm. Improving ventilation would not only enhance the dining experience for guests but also contribute to the well-being and efficiency of the staff. Thank you for the excellent service you provided during our stay. I hope the hotel will continue to thrive and refine these details in the future.