Guest User
October 26, 2023
The Best Western Plus is actually Best Western Copper Canyon and, in fact, caters to the mining community. This information is something worth knowing beforehand if you’re expecting a typical family-oriented or business hotel. Our first impression upon arrival around 9 PM was a bit eye-opening, with numerous dirty (some filthy) and justifiably exhausted miners near the entranceway, visiting the adjoining bar whose hallway sign touted beers on tap and $5 shot specials! A welcome respite for these men who apparently spend a week or two at the hotel working 12-14 hour days in harsh conditions earning their keep. Best Western Plus is unique in the area to offer breakfasts as early as 4 AM to allow the men to get going bright and early before the heat of the day. We heard many doors slam shut at pre-dawn hours and wondered if a better idea might have been to keep all the miners together so as to minimize disturbance of other guests. Staff at Best Western Plus was a plus. I really enjoyed the gal at the front desk (who did double duty mopping the floors), those in the breakfast room who ended up ordering plain yogurt and bananas for me, the mechanic who replaced my dysfunctional window screen (with one that ended up having the same problem), and the pool cleaner who not only maintained the pool and jacuzzi to ultimate cleanliness but also came to remove all the hair clogging my sink and tub drains! Our “suite” was similar to a normal room, just longer – like a tube. Our beds were firm, TV worked without a hitch, and AC kept the room comfortable. Shower water pressure was barely more than a trickle though, and the carpeting was sufficiently dirty to intimidate me from doing my usual daily stretching routine. The exercise room was okay though it looked a little abandoned. I never saw anyone in there (or the pool, for that matter), and certain things were missing and never replaced throughout my stay (including the remote control and pool towels). Breakfast was a disappointment. Most of the food consisted of pre-packaged or reconstituted items that weren’t exactly high on the food pyramid. The hot items (eggs, sausage, grits) were pre-made, industrialized style, then semi-heated to room temperature. What we tried was not good. Unappetizing would be polite. Even the coffee was weak, and my whole milk curdled. I suppose if I had been a rushed miner simply needing calories, I would have eaten here, but both of us chose to eat elsewhere to avoid any risk. On the last two days, I did find solace with a couple bowls of Special K (other healthy choices included Fruit Loops and Frosted Flakes) before walking down the street for a cappuccino at the Tiny Bean café stand. In all, I’m torn on how to properly rate Best Western Plus. I do think the hotel has potential, but the overall structure is a bit dated and lacks some charm. Plus, the current clientele success is a challenge towards Best Western targeting other audiences. The floors and elevators, for examp