Hotels near American Eagle Store, Sacramento

It seems that my previous gratifying experiences with Courtyard --both the US and Europe-- were no indication of how this stay in Sacramento would be. Worst would have to be the surprise expense that there is a $20 charge for each day one stays here and uses the parking lot. Unpleasant would have to be that meals from the bar are indifferent, uninspired, awkward. (Why does personnel appear to be disgruntled?) Not great would be the oversized to the point of useless ”chair” furnishing the room. Hard pillows? But of course. This is a general complaint about all hotels these days: there is a pretense to being up to date, yet there were not enough electric outlets to charge the array of devices some of us have with us. Also, with luggage taking all surfaces, where is one to sit while doing anything? A positive was that the Amana heater functioned well. It was not loud as so many others are.

This hotel is everything you want in a hotel. Clean, well located, friendly staff and outstanding rooms. Have a studio suite with a bedroom door gives you space if you need it. If one of you likes to stay up late you won’t disturb the other person. The kitchen has a stove microwave full size fridge and all utensils. Breakfast has scrambled eggs , egg whites, waffle maker, toast potatoes bagel sandwiches several juices oatmeal great coffee and plenty of seating. Parking is $25 which is fair compared to other hotels downtown. It is self parking and there are plenty of spaces. Super easy and convenient. Pool is clean and gym has all the basic’s elliptical treadmill weights. Definitely recommend so many restaurants near by and the Capital Park across the street for a morning stroll. I always felt safe. Thank you to the employees here who really work hard and are super kind efficient and friendly. Check in took about 5 minutes and was seamless. Also They have a little commissary to buy essentials and snacks as well in the lobby.

I was in town for a conference at this hotel and decided to stay here for convenience. Front desk staff were, for the most part, delightful for the entire four nights I stayed. My room was spacious with a semi decent view and a mini terrace, though the door didn’t actually open more than a few inches, so one couldn’t avail of the terrace itself… that being said, it was nice to be able to get fresh air into the room! The TV in the room was huge and I am always grateful for a mini fridge, though I couldn’t get this one very cold. One thing that did leave a lot to be desired was the general cleanliness of my room, which I will give 3/5. The vacuuming was very poor (there were remnants of a previous guest’s food on the floor) and layers of heavy dust in the bathroom. It could definitely do with a deep clean! I also used the guest microwaves in the lobby on several occasions — both were filthy with splattered food (gross) and neither had a turntable. Another disappointment was one staff member (who was in the middle of training a new front desk member) — everyone was lovely except for her, when I asked the possibility of a late checkout on my final day. Her response was curt and quite rude: “I can’t tell you if you can or cannot get a late checkout. You have to understand our housekeeping needs and availability. You have to understand there are a lot of guests who will probably be asking the same thing…”. Coming from a customer service background myself, one should NEVER tell a guest what they “need to understand” — there are far better ways to explain this. She also never once said anything along the lines of “I’m sorry, this might not be possible” … it was just poor customer service, which was a shame. This aside, the hotel was very quiet and I slept well (and deeply) each night. Oh, and I got locked out of my room on the day I was checking out — it turns out the battery had died in my door lock, so the front desk staff had to call security, who then called maintenance. Thankfully, I didn’t have to wait too long and both security and maintenance were super fabulous and quick to fix the issue. PS If you do decide to stay here, I hope you get as much of a giggle out of the elevator constantly saying “going down” as I did! :) PPS Location was excellent!

The hotel breakfast will start at 8:30, because it is necessary to hurry, so if you don't eat, the meal coupon will be wasted. The hotel offers free coffee and tastes good. I was overcharged at the time of check-in. Fortunately, I found out in time that the money was returned and the front desk was too unprofessional.

I really enjoyed my stay! Even though my stay was only for a night, I felt like The Exchange had everything I needed. The front desk was super helpful when calling my car from valet

We went for a short term stay June 17th,2023. Arrived at the hotel around 10:15PM. Our reservation was for room 256 two queen beds no smoke room. Check ins at 3 we got there at 10:15 and the room was not clean the beds were not done. We could put our daughter to sleep there after hunting down some staff they offered to move us rooms. The next room the gave us room 260 wasn't much better there were no curtains no privacy for me and my family and the bed lamps didnt work. They moved us to a third room, room 241, at this point it's 11:40pm we have been carrying our luggage from room to room and my four year old daughter is getting more and more upset, we are tired and exhausted and there is no manager to be found apparently he takes the weekends off. Then they have the audacity to offer us a measly 10% discount for this mess. This hotel is not habitable for children i urge you to consider a different choice for your stay.

DAYS INN should belong to an economic chain hotel in the United States, which is equivalent to our 7-day hotel. The reception desk is closed at night, and only a small lattice window CHECK IN is opened. The room is on the first floor, so the time is late, so I have no time to check the room and sleep. Yes, but there is a mobile cooler in the room, I can't sleep because of the noise, it's a little hot when I turn it off, it's repeated several times, the experience is not very good, except for the price, other

The hotel is very new, it will be opened for half a year, the facilities environment is absolutely not said, but the room still has formaldehyde smell, if you stay in a few months, it should be better, there is an airport shuttle bus

NO SLEEP! NO AC! Stay Away! We were here for one night and paid $200 for this dreadful 2-star property. It looks like nice enough on the surface, but that superficial veneer is soon shattered. The bed was a saggy back-breaking torture device. Your spine will not soon recover from your stay. The AC worked well enough until we tried to turn it off. Maintenance could not get the thermostat to work either; she yanked the entire cover off of the AC unit and disconnected something inside. She said it might be the thermostat battery. So why not simply replace it??? By 2am it was so hot in our room on the fourth floor, I tried to turn on just the fan, but the entire system had been disabled. Tried to open the window, but only opens 2 INCHES! It was suffocatingly stuffy and hot in the room. At 4 o’clock in the morning some awful rumbling started; the windows were actually vibrating. I got up and looked out the window. Apparently, they are next door to a massive big rig trucking hub. At 4am they turn on the engine of every single truck there and just let them idle for hours until they’re needed—that night there were 14 deafening diesel monsters. It was so bad I left my husband in the bed and crawled over to the sofa. A truly, truly horrible experience. What made matters even worse was when I spoke with Terry Stewart on the phone, the property’s sales manager, after we had returned home. He was defensive, pissy and utterly unhelpful. I realize they have no control over their neighbors, however, all we asked for was a QUIET room— that was our ONLY request. They could’ve put us on the other side of the hotel away from the entire fleet of NOISY diesel big rigs. His response to the problem with the AC was to get very hostile and aggressively demand “You told them to turn it off!!!!! Right, right? DIDN’T YOU!!!!!!??????” No, I didn’t. I asked them to FIX it so we had control over the room temperature for the duration of our night. This location is absolute rubbish. Management is hostile and rude if you have an issue. Stay away. If you require Springhill Suites, there’s another one less than 10 minutes away that’s more highly rated and must be quieter.