Santa's Hotel Tunturi

Spent two nights in the Gielas building, Location of this hotel is great, it is walking distance to shops, restaurants, and a supermarket. Also close to the walk up to the Aurora hut to view Northern Lights. Rooms were clean but a little dated. smallest flat square pillows, so uncomfortable. Single beds. Disappointed shower over a bath as it can be hard to get into and dangerous getting out. Used the sauna once, which was the best thing in the room and good use of a dryng cabinet. The balcony actually served a good purpose, to put beers out in the snow and also as we were facing the right way early one morning I got the Northern lights. Breakfast had a very limited selection at the buffet. Not good and the restaurant staff were far from friendly or helpful. Fancy one 4 slice toaster for numerous guests all standing around waiting. One male member approached me for "taking something from the buffet to my room" Oh my a glass of milk to have medication with. The embarrassing antics he put was unacceptable. Considering others walked out with food. The dinner we had as a group was just ok, nothing to bang on about. This is your typical 2.5-3* hotel nothing more. Much room for improvement. Hopefully the owner reads the reviews. Unless you have to stay here, perhaps view other hotels in the vicinity first.

Location of this hotel is great, it is walking distance to shops, restaurants, and a supermarket and about a 15 minute walk to saariselka ski and sport resort. Rooms were clean but a little dated. Breakfast had a decent selection at the buffet.

Check in closes at 10.00.p.m. at a major tourist area. The plane with tourists from the capital, Helsinki, does not arrive at the closest airfield until 10.30.p.m. They need to consider this. The afterhours lockbox is situated outside. It was minus 25 Celsius and dark when we arrived. The lockboxes inside need two fingers for the metal buttons on either side. I still have peeling finger skin two weeks later from having to touch them. The lockbox should be situated in an inside lobby - very poor. There are multiple buildings in this complex and not well lit, so you have to find your in the dark and the cold and pulling your suitcase through snow.