Runcorn

Room 14 was stinking of mouldy smell Was so hot even with windows. Open couldn't not have fan on as was making mouldy smell. Worse! I am now ill with chest infection due to breathing in this and spending g the night here even thoe I wore a face mask all night because of the smell

Sadly, this hotel really needs an air con upgrade. For balance, it was easy to check in and get to the room. Plenty of parking and no other issues. Warmth was a big problem. The room was really warm. No air con means having the window open and a fan in the room. The hotel next to the motorway so with the window open, its really noisy. Unfortunately, it was really difficult to sleep due to the heat..having to leave the fan on overnight and window open meant too noisy and too hot. The place is in desperate need of air con retro fit. No staff around at reception to complain to so we left early morning.

The windows didn’t open in the room and the air conditioning wasn’t working properly so the room was very stuffy.The curtains had holes in them so in the morning light was shining through them and breakfast was a mess from getting told they didn’t have a table when half of them were empty to waiting ages to order and receive the food.

Does exactly what you need for a pit stop - clean, convenient, comfy beds, decent breakfast. Room was warm with no air con, but you can't have everything!

Thick dust on skirting in room, damage to skirting in bathroom - all very off putting. Paid for a meal deal but was charged full price for the dinner. Family room had no AC so had to open window, very loud all night as room was right next to a 6 lane motorway. Overall, disappointing, expected much better from a Premier Inn

We stayed for 3 nights. On arrival we were told the parking tablet in reception was not working and to give them the vehicle registration and they would register for us. I now have 3 parking tickets @ £100 each! Not expected and something we will bear in mind if we stay again