Runcorn

It’s been a while since I stayed at the hotel the last time there was no parking charge. Thankfully this is still the norm as I was told charges were active. Hotel is still as I remember (new reception staff) who were helpful and pleasant. The room I stayed was clean and upgraded carpet and skirting boards (nice touch) Always have a positive experience when I stay here. Would highly recommend.

Fab overnight, just what we wanted to be closer to Manchester airport which was just a 30 minute drive rather than 3 and a half hours. Easy check out, very good nights sleep and beefeater right next door for breakfast and evening meal. Would defo stay here again.

We are regular visitors to Runcorn and this is the best hotel around. It's welcoming, clean and comfortable with great people on reception. However, the introduction of ridiculous car parking charges means we won't be staying here again - unless desperate. We are so disappointed.

The Good Identical room to our previous stay the night before in Shrewsbury. We had the meal deal there -26.99 for a two course evening meal and breakfast. The restaurant is a beefeater so the choice is good and food is a good standard. Breakfast was also good (and very plentiful - a good start to the day!) The Bad Except... No aircon so open window. As our room backed onto the M56, it was busy all night. We live in a rural area and have no traffic noise at night, but this was super loud. All the stairs and floors creaked and it felt like it was time for a refurb. The WIFI is rubbish - less than 1mbs. We didn't pay for their 'ultimate' as i was afraid it would be the same. The indifferent Parking was 14 pounds (2 pounds more than Shrewsbury premier inn ?) Weirdly, the pillows were different to Shrewsbury premier inn - both medium not one medium and one soft. Would use it again at a pinch, but would look for others first.

Total rip off car park being using this hotel for over 2 years for work never had a problem staff are great and very welcoming, when I turned up this week only to find you have to pay £7 for 24 hrs , no where else to park poor public transport a total joke

I have stayed frequently at Runcorn Premier Inn and always find the check in smooth and the room comfortable, especially in the new building. However the introduction of a £14 fee to park a car will deter me from staying there in future

Disappointing that despite there being nothing nearby to warrant parking here and wandering off, they have now chosen to charge to park despite the only reason to use the car park would be for the hotel or the restaurant. The restaurant patrons do get 3 hours for free if they register their vehicle, but nothing for hotel guests

Good Location, have to pay for parking which is not good. Breakfast was basic at restaurant next door. Had to give a breakfast time which was restrictive. I tried to cancel 2 rooms and they would not let me.

The staff are extremely friendly and great gym and swimming pool facilities and on staff alone they would have 5 stars . The downside is the food which does not taste freshly made, poor quality but high costs: overpriced and non- descriptive. The breakfast has limited vegetarian options and again, nothing that stands out, a bit blah, blah blah Please have better signage to the health suite and breakfast area as it is like a rabbit run for visitors coming for the first time