New Basera Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Rudraprayag
New Basera Hotel
Kedarnath Rd, Rudraprayag, Uttarakhand, 246471, India
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Located in Ukhimath, New Basera Hotel is within the region of Kedarnath Temple and Shankaracharya Samadhi.Show More
We Price Match
Amenities
Horse riding
Car rentals
Restaurant
Conference room
Luggage storage
Hiking
ParkingFree
24-hour front desk
All Amenities
Property Description
Located in Ukhimath, New Basera Hotel is within the region of Kedarnath Temple and Shankaracharya Samadhi.
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3.2/5
Cleanliness3.2
Amenities3.2
Location3.2
Service3.2
All 32 Reviews
Surroundings
Landmarks: Phulwari Resort
(190m)
Landmarks: Mandakini View Point
(990m)
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Rooms
Guest Reviews
Services & Amenities
Policies
1
Deluxe Quadruple Room
2 King bed
Non-smoking
Private bathroom
Balcony
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2
Deluxe Double Room
1 King bed
Non-smoking
Terrace
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2
Standard Quadruple Room-Non-Smoking
2 Single bed
Non-smoking
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3
Standard Double Room, Multiple Beds, Non Smoking
1 Single bed or 1 Double bed
Non-smoking
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Guest Reviews
3.2/5
32 reviews
Verified Reviews- Cleanliness3.2
- Amenities3.2
- Location3.2
- Service3.2
Average for similar properties in Rudraprayag
Guest User
October 15, 2024
I had planned a 3-day stay at New Basera Hotel during my trip to Kedarnath, and had paid the full amount of ₹10,000 online in advance. Unfortunately, my wife fell seriously ill at Tungnath Chopta, with a high fever of 104°F, which forced us to halt our trip. Given her condition, I could no longer check in at the hotel and needed to cancel the reservation. I reached out to the hotel, hoping they would understand the situation and offer some form of refund, even partial.
To my disappointment, despite multiple requests, the hotel owner refused to refund any amount, citing their cancellation policy. While I understand that policies are in place for a reason, I believe exceptions should be made for medical emergencies. Their rigid stance in such a critical situation demonstrates a lack of empathy, professionalism, and moral principle.
My advice to future visitors, especially in these village-side hotels in Uttarakhand, is not to pay in advance. Visit the place first, assess the situation, and only then decide on accommodations. This approach can help you avoid losing money to hotels with such inflexible and uncaring cancellation policies.
In conclusion, I would not recommend New Basera Hotel due to their poor customer service and unyielding attitude during emergencies.
Guest User
October 27, 2024
Hotel property was good having very good amenities , I like the services as property was almost 1 km from Sitapur bus stand but they pick me from bus stand through bike. Staff were courteous
Guest User
September 22, 2024
My stay at hotel new basera was good. Rooms was comfortable and washroom was very clean. i specially need clean toilet as I travel with my wife. So that was very nice. they are on the main road so the connectivity was good. staff was okay behaved and food was also quality.
I recommend it for stays.
Guest User
October 27, 2024
Food very bad. Staff behaviour very bad. After asking towel for 4 times, they did not provide. Bed sheet has stains. Rooms were dirty. Water leakage from tap. No amenities for washroom provided.
Guest User
October 26, 2024
Hotel property was good having very good amenities, i like the services as property was almost 1 km from sitapur bus stand but they pick me from bus stand through bike. Staff were courteous
Guest User
October 22, 2024
Overall good place and location. However the hotel charged extra amount to hold the luggage while we have gone to kedarnath. This was not told to us before that it will be charged. I have not seen any hotels charging to hold the guest's luggage after checkout.
Guest User
July 21, 2024
The property is excellent and awesome
Guest User
May 24, 2024
Ok room service is puver views is exlnt in mandakini river close to sitapur parking good hotel
Guest User
June 11, 2024
The room service was little bit ordinary apart from that the stay was good. The staff was welcoming and helpful.
Services & Amenities
Most Popular Amenities
Horse riding
Off-site
Car rentals
Restaurant
Conference room
Additional charge
Luggage storage
Additional charge
Hiking
Off-site
Parking
Free
24-hour front desk
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Parking
Parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Front Desk Services
Safe at front desk
Luggage storage
Additional charge
VIP check-in service
24-hour front desk
Languages Spoken
Hindi
Food & Drink
Room service
Lobby bar
Health & Wellness
Horse riding
Off-site
Hiking
Off-site
Public Areas
Smoking area
ATM
No smoking in public areas
Cleaning Services
Ironing service
Additional charge
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Business Services
Fax/copying service
Additional charge
Conference room
Additional charge
Postal service
Safety & Security
Security personnel
First aid kit
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeVegetarian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of INR 2,000.00 (approx. PHP 1,328.44) is charged.
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are allowedFree
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 37
Located in Ukhimath, New Basera Hotel is within the region of Kedarnath Temple and Shankaracharya Samadhi.
Take in the views from a rooftop terrace and a garden and make use of amenities such as tour/ticket assistance.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms.
Make yourself at home in one of the 42 individually decorated guestrooms. Rooms have private balconies.
Take in the views from a rooftop terrace and a garden and make use of amenities such as tour/ticket assistance.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms.
Make yourself at home in one of the 42 individually decorated guestrooms. Rooms have private balconies.