Guest User
January 4, 2025
Extremely friendly and helpful staff, lovely breakfast. Downside: Aircon system extremely noisy, and a funny smell in the room. (Probably due to never getting any fresh air as windows are permanently closed!) Other customers were also heard complaining and getting de-humidifiers being installed in their rooms.) In order to get any sleep at all (this was 11pm on New Year's Eve and no chance of being fixed, and 'Yes', we could have complained but who wants to change rooms at that time of night - with the probability that other rooms had the same problem anyway,) my ever resourceful spouse disconnected the Fan using the trip switch on Fusebox ! It meant that we lost the lights too, but at least we could get some sleep (and we had a torch !) All our clothes also 'inherited' the smell and everything had to be laundered on arriving home. A shame as we found the staff to be exceptionally friendly and conscientious.