Chairmansam
June 12, 2024
Alunsina Hotel and Spa
Roxas City (Capiz), Philippines
01-02 Jun 2024
1x Deluxe Quadruple Booked for 6 family members + 1 dog
Good overall value on price for our kids.
Great size pool!
However, the experience was marred by:
1) The resort location was a little far from SM Roxas and Robinson Malls. Over 15 mins travel time via tricycle or taxi - According to our taxi driver - Roxas City has only 3 working Taxis operated by Southwest Taxis during our stay in Roxas.
2) The onsite cafe and room service closed by 6 pm. Very, very limited drinks/refreshments are available after 6 pm.
3) The onsite massage service used offsite staff and we had to wait. After 30 minutes wait. We had to chase the staff up to see when the masseuse would arrive at the hotel. Ultimately, we had to cancel as they still had not arrived, and we sorted an alternative offsite provider.
4) The breakfast choice was very limited.
5) There was no phone in the room. So no room-to-room calls.
6) Not dog-friendly as promoted, no dog bed, but charged the same rate as having an extra person staying in the same room.