SureStay Hotel by Best Western Rossland Red Mountain
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SureStay Hotel by Best Western Rossland Red Mountain

1199 Nancy Greene Highway PO 1071, Rossland, British Columbia, V0G 1Y0, Canada
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hotel overview picture
Highlights
Lots to do
Free parking
Pets welcome
Amenities
Private parkingFree
Gym
24-hour front desk
Airport pick-up
Wi-Fi in public areasFree
Golf course
Skiing
Hiking
All amenities
Property Description
Whether youre booking a unique family vacation, a fun trip with friends or a corporate business trip, the SureStay Hotel by Best Western Rossland Red Mountain is the perfect place for your stay. We welcome you to lodge in comfort and enjoy all that this picturesque B.C. region has to offer.
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8.2/10
Very Good
Cleanliness8.2
Amenities8.2
Location8.2
Service8.2
All 99 reviews
Surroundings
Airport: Trail Airport
(21.0 km)
Airport: West Kootenay Regional Airport
(37.6 km)
Landmarks: Rossland Advanced Mountain Bike Skills Park
(140m)
Landmarks: Rossland Lions Campground
(360m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Suite-2 Queen Beds, Non-Smoking, Queen Sofabed, Separate Living Area, Full Kitchen, 2 Flat Screen Tvs, Wi-Fi
4

Suite-2 Queen Beds, Non-Smoking, Queen Sofabed, Separate Living Area, Full Kitchen, 2 Flat Screen Tvs, Wi-Fi

2 Queen bed and 1 Sofa bed
Non-smoking
Refrigerator
Microwave
Desk
Coffee maker/teapot
Room Details
Check Availability
Suite With 2 Double Beds, 50 Inch Flat Screen Television, Kitchenette, Microwave And Refrigerator, High Speed Internet Access-Non-Smoking

Suite With 2 Double Beds, 50 Inch Flat Screen Television, Kitchenette, Microwave And Refrigerator, High Speed Internet Access-Non-Smoking

2 Double bed
Non-smoking
Refrigerator
Microwave
Desk
Coffee maker/teapot
Room Details
Check Availability
Suite With 1 King Bed, Non-Smoking, 50 Inch Flat Screen Television, Kitchenette, Microwave And Refrigerator, High Speed Internet Access

Suite With 1 King Bed, Non-Smoking, 50 Inch Flat Screen Television, Kitchenette, Microwave And Refrigerator, High Speed Internet Access

1 King bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Desk
Room Details
Check Availability
2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi
4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

2 Queen bed
Non-smoking
Room Details
Check Availability
1 King Bed, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi
4

1 King Bed, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

1 King bed
Non-smoking
Refrigerator
Microwave
Desk
Coffee maker/teapot
Room Details
Check Availability
Four-Bedroom House with Four Queen Beds

Four-Bedroom House with Four Queen Beds

Non-smoking
Refrigerator
Microwave
Washing machine
Connecting rooms
Room Details
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Room With 2 Double Beds, 50 Inch Flat Screen Television, Work Desk, High Speed Internet Access, Refrigerator, Coffee Maker-Non-Smoking
3

Room With 2 Double Beds, 50 Inch Flat Screen Television, Work Desk, High Speed Internet Access, Refrigerator, Coffee Maker-Non-Smoking

2 Queen bed and 1 Sofa bed
Non-smoking
Refrigerator
Microwave
Desk
Coffee maker/teapot
Room Details
Check Availability
Suite With 2 Double Beds, Non-Smoking, Queen Sofabed, Separate Living Area, Full Kitchen, 2 Flat Screen Tvs, High Speed Internet Access

Suite With 2 Double Beds, Non-Smoking, Queen Sofabed, Separate Living Area, Full Kitchen, 2 Flat Screen Tvs, High Speed Internet Access

2 Double bed and 1 Sofa bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Desk
Room Details
Check Availability
2 Double Beds, Non-Smoking, Work Desk, Mini Fridge, Wi-Fi
4

2 Double Beds, Non-Smoking, Work Desk, Mini Fridge, Wi-Fi

2 Double bed
Non-smoking
Cable channels
Room Details
Check Availability
Suite-2 Queen Beds, Non-Smoking, Sofabed, Kitchenette, Microwave And Refrigerator, Wi-Fi
3

Suite-2 Queen Beds, Non-Smoking, Sofabed, Kitchenette, Microwave And Refrigerator, Wi-Fi

2 Queen bed and 1 Sofa bed
Non-smoking
Cable channels
Room Details
Check Availability
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Guest Reviews

8.2/10
Very Good
99 reviews
Verified Reviews
  • Cleanliness8.2
  • Amenities8.2
  • Location8.2
  • Service8.2
Average for similar properties in Rossland
Most Mentioned
AI Summary
Located near Red Mountain Resort, the accommodation provides exceptional service, clean rooms, and a convenient location for exploring the ski destination. Guests appreciate the excellent beds and breakfast options.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 20, 2025
Bella vista sulle montagne. Si trova all’incrocio tra due strade ma poco trafficate. Offre una colazione minimal.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 27, 2025
Just awful! Given a room that was not cleaned! Second room stunk! Like, really smelly from the air conditioning (our guess). Threadbare towels. TV didn’t work (tried contacting the front desk but no one answered the phone) Not enjoyable in the least! If we were not as tired as we were, we would have left!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 16, 2025
Dirty rooms. Hair everywhere. Dirt stick on walls. Smelly rooms, maybe the carpet. Blood stains on bed soaked through to the sheets. One female staff member rude and appeared like she hated her job. Had to ask to have continental breakfast refilled,always out. Dont know if they were cheap or ill prepared for the number of guests they had. Don’t eat the bread. The male runs his fingers through his hair and then picks up the bread to put in a bag. Cherri is exceptionally nice. A positive, the beds are actually comfy. We bought our own linens to put on top as we didn’t want their sheets and top covers near our bodies. The hot tub is okay but they cut out all the views with the way they put up walls. Some days it was pretty dirty.
G‍e‍o‍r‍g‍e
June 21, 2025
W would stay again but it would be helpful if the maid service was active during our stay
D‍a‍v‍i‍d
April 20, 2025
Affordable option close to the ski hill, the charming town of Rossland, and lots of natural beauty.
j‍a‍m‍e‍s
March 11, 2025
Fairly inexpensive roadside motel with clean rooms. It's just off the highway but there is not much traffic at night. Breakfast was good but simple. Only 5 minutes to Red and Rossland.
T‍o‍d‍d
March 6, 2025
The property was a little confusing with the centralized front desk serving as the one-stop shop for all guests. Staff was noticeably upset or distraught when asked for assistance. (might be because all the guests are forced to the front desk for anything and everything) The room was EXTREMELY tight if you did not get the kitchenette. Outdoor hot tub was a plus, but you CAN’T see any mountains or views (seems hidden away). Breakfast lounge was very bland, but nice to have access for a morning snack. Also, it feels weird that you have to “request” maids services for sheets, towels and room cleanup when there’s not much room to clean. Overall Red Mountain was the purpose for this hotel.
D‍a‍r‍r‍e‍n
February 28, 2025
Clean enough with reasonably comfortable beds. Very convenient to RED. It’s a rather tired property though. Suboptimal breakfast and cramped parking (likely made worse by the amount of snow).

Services & Amenities

More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Health & wellness
Activities
Public areas
Cleaning services
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: 06:30–11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CAD 300.00 (approx. AU$328.69) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: CAD 20.00 (approx. AU$21.92) per pet per day

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Renovated: 2019
  • Number of Rooms: 37
Phone:+1-833-3627364
Whether youre booking a unique family vacation, a fun trip with friends or a corporate business trip, the SureStay Hotel by Best Western Rossland Red Mountain is the perfect place for your stay. We welcome you to lodge in comfort and enjoy all that this picturesque B.C. region has to offer.

Frequently Asked Questions

What is the cancellation policy for SureStay Hotel by Best Western Rossland Red Mountain?

The cancellation policy for SureStay Hotel by Best Western Rossland Red Mountain varies depending on the type of room and booking conditions.

What are the check-in and check-out times at SureStay Hotel by Best Western Rossland Red Mountain?

Standard check-in time at SureStay Hotel by Best Western Rossland Red Mountain is 15:00 and check-out time is 11:00.

What amenities and services are available at SureStay Hotel by Best Western Rossland Red Mountain ?

SureStay Hotel by Best Western Rossland Red Mountain offer top amenities and services include Shuttle service.

Does SureStay Hotel by Best Western Rossland Red Mountain provide breakfast?

Yes, Breakfast is offered at SureStay Hotel by Best Western Rossland Red Mountain. Breakfast option(s): Western.

Can I bring my pet inside the SureStay Hotel by Best Western Rossland Red Mountain?

Pets are allowed on request at SureStay Hotel by Best Western Rossland Red Mountain. Charges may be applicable.

How far is the SureStay Hotel by Best Western Rossland Red Mountain from the closest airport?

The closest airport is Trail Airport, and it is about 23 mins from hotel by car (21.0 km).

Is airport shuttle service offered by SureStay Hotel by Best Western Rossland Red Mountain ?

Yes, at SureStay Hotel by Best Western Rossland Red Mountain, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportTrail Airport
Distance to Airport21.04KM
Average Price FromAUD218
Hotel Star Rating2