Home2 Suites by Hilton Roseville Sacramento

I loved my first stay here in March for a work trip. But...in June...I didn't expect to be ROOMLESS. When I arrived at my hotel in June, they said I had already checked into my hotel. I let them know this was odd, since my name changed, therefore my reservation doesn't show in the app like in March (booked thru 3rd party). Super strange because I got a text earlier that day around 5pm asking me how was stay was...and I responded that I would actually arrive later that night. I went up to the room and the door was cracked open with a bag in front of it. My coworker was with me, and we decided to push it all the way open. We found the beds un-made, Mcdonalds trash by the bed, the TV on (with MY name displayed) and the bathroom lights on and door open. We immediately went downstairs. They had 0 rooms left!!! The nice man at the front counter went upstairs and couldn't find the person occupying my room and said the room was trashed. Unfortunately, all hotels were booked in the area, and I was HOTEL-LESS. The next day, my boss called to ensure I had a room. The hotel offered no explanation. When I went up to the counter to check into my new room, they asked if my DOB was xx/xx/1972. Someone had checked in my room with the wrong DOB. They confirmed they don't get DOB unless they input it. They don't ask for ID if you already check in too. So, someone checked into my room with their ID and someone made a mistake (unlikely since that would mean they were overbooked)...or someone working there had a party in my room (much more likely). Extra bonus: The room my coworker let me stay in...the microwave was taped up with blue tape and the bathroom door was broken and I slammed my hand in it. That room should have been repaired before they occupied it! The manager told me the day after that she had pictures of the microwave from a month before... This was super distressing to me and made me feel uncomfortable. I'm staying in another hotel for my next trip.

We visited Roebbelen center for kids sports and stayed at the home2suites with some other team families. We chose the home2suites because of the location and we are Hilton gold members. The gold status didn’t give us much perks besides some snacks, but we found the customer service to be pleasant. Breakfast was average, we liked that they had a waffle maker. Cons: place was pretty clean and newish but the shower could have been cleaner. Pros: walking distance to top golf, laundry on premises, more comfortable sofabed compared to other similar accommodations, parking felt safe. Rooms very spacious.

Great stay This place was pefect for our family of 5. Our sons are basically adults and there was plenty of room for everyone to sleep comfortably. Having the full size fridge was great for our dinner leftovers for a later night snack.The room was really clean. The location very close to amenities and to The Galleria

Room 103 the sink is slow at draining - other than that the facilities & staff are fantastic

Juliana At the front desk is awesome! Loved my short stay here. Would definitely stay again.

Very nice clean hotel is a new area of growth.