Alpina Hotel

Never again! Pre check-in comms was great and I had hopes that it’s going to be a pleasant experience despite the 3 stars. Found key in key box however when opening the door other guests had already occupied it. Called the number shown at the reception and a guy showed up confused about the news. He left for the back room only to come back shortly afterwards asking for my phone as his didn’t work (?really?). I called the number he gave me and spoke to someone else who offered an apartment in their apartment hotel. I kept asking whether there are no more rooms available in the hotel as it’s only for 1 night. All of a sudden the guy angrily pulls out two keys and storms towards the first, opens it and then rushes to the second room. He barks at me to stop the phone call and I shall choose one of the rooms. I travel a lot internationally but never have I experienced such rudeness and aggression. I took the second room which was further away from the reception. Really didn’t want to be anywhere near him. Next day the (different) staff at the breakfast room and check out were friendly and apologized. I told them about how aggressive the receptionist was the day before and that he is absolutely not qualified for the job. Other than that the hotel is decent - room 8 has a tiny corner sink in the bathroom but for 1 night does the trick. Service, however, is a make or break for me which is why this one is a ‘never again’.

Had a lovely room with a balcony it was a perfect 10 nights and the surrounding area is amazing.

Not very practical, but very friendly staff My 1 bed room was ok but very practical. The bathroom was very tiny, the sink just a “wc corner sink”, so it was hard to wash face and clean teeth… My window was direction main road, so it become very loud in the morning. The hotel would be ok for 50-60€, which was not my case, i paid almost double. I found it overpriced. However, the staff was very helpful and kind. There is a kaufland next door, which was good