Pet friendly Hotels Rosemont

I was pleasantly surprised after reading some of the reviews on here. Front desk staff is friendly. The rooms are really nice (although the pillows are not comfortable) and you can not beat the location. You can take the airport shuttle to the hotel (great service) and it's maybe a 10 walk to the Rosemont Blue Line L station which will take you downtown. If you're seeing a show at the Rosemont Theatre it takes you maybe 5 minutes to walk. The breakfast was good (friendly omelet makers and clean up staff) although the evening drinks could be better. Some people complained about noise from atrium which is really only a bother if you are still sleeping when breakfast is served. I would definitely stay here again.

The service was good. I had trouble at check in with the credit cards and the staff was helpful. The room was clean and the bed was comfortable. The only problem was the phone was broken and wouldn't shut up...so I unplugged it and notified the front desk. Check out was simple also and the shuttle to and from the airport was useful. Pick up is at the Terminal 2 shuttle area and you take the team there. If you have a very early flight the shuttle might be an iffy choice. I also ate at the restaurant which was delicious and the service was good.

I can walk to the car rental center from the hotel, two large beds in separated room space for more privacy but they shared the same toilet.

My child's wedding was there. The hotel staff at the event were very helpful and friendly, and we appreciated them. The event itself was lovely and it was set up as we requested. I am giving the ”very good” rating because of that. But, regarding the room we stayed in, we had no hot water in shower for two nights - so we had only cold showers as we dressed for the wedding. Planning was also more difficult than we would have hoped/expected, because the designated caterer for our event (which was a large part of why we had chosen that venue in the first place) changed less than three months before the wedding and we didn't have a menu with pricing until 6 weeks beforehand (the day before invitations had to go out). It isn't clear when the hotel knew about the change, but it never notified us (we learned only when the ”old” caterer told us), and the process led to a lot of last minute stress, and increased costs. Finally, the hotel billed the bride and groom for a room for a night they did not even stay at the hotel; when we questioned that we were told the charges would stand because they hadn't notified the hotel 72 business days in advance (further in advance than the caterer was even set up). In addition, the hotel had agreed to comp us another room but that did not occur because we initially had given the hotel the name of one couple we thought would stay in that comped room - when we learned that couple had not stayed at the hotel overnight, the hotel was unwilling to switch and provide the cost of the comped room to another guest (or even to offset the charges to the bride and groom for the room they did not use, as noted above). We were frustrated by that intransigence.

In my last three stays in this hotel, I have seen nothing but unprofessionalism and even harassment. I have stayed in this hotel many, many times in the past. In recent years, this place has become like a truck-stop. Let me first give you a brief summary of the recent owner’s cost-cutting operations: The hotel provides a soap which is about an inch and so thin that with one hand-wash it disappears. Pretty insane. I had to walk to a Target to buy soap so I could properly clean myself as a human being. The so-called breakfast is a joke to say the least. Even coffee is nothing but brown water now. Even napkins have transformed. Restaurant/bar is also another disaster… Elevators were not working when I was there (for inspection) but there was not a single apology from the hotel. Upon return from Turkey the other night, I also found out that they there was no longer a shuttle pick up from Terminal 5. I had to take a taxi. I am a world traveler and I can list many other cost-cutting details here but let me come to my biggest issue: With my World of Hyatt membership status, I was given a 2:00 pm check-out on February 10. It was about 11:45 am. I was on the phone trying to arrange something urgent for the earthquake victims in Turkey. Someone started to pound on my door (I had “do not disturb” sign on), she was literally screaming! I opened the door… She was still screaming saying that I had to leave. I said to her in the middle of my phone meeting: “I am having an emergency call now and I have a 2:00 pm check-out. I also showed her my sign at the door. After that she left me alone… Before I left for my flight, I shared some of this experience with some workers in the hotel. They said: “She treats us worse. She is the owner…” I have decided not to stay in this place anymore as it has nothing to do with the Hyatt experience. I am also thinking about taking legal action against this property for violating my privacy. I have seen some hotels in China like this but never anywhere else. The name “Hyatt” should not be associated with this family-operated “hotel.”

Best park and stay for sure! Queen beds (most in the area have double beds). Comfortable, shuttle that came every 15 minutes (I would say even more often but possibly because it was Spring Break week). Accommodating with a rollaway bed. Great restaurant/bar and my son left his running watch and it was turned in my cleaning staff so we got that back easily. I've stayed at so many park and stays in Chicago and this is my go to now.

The location of the hotel is good as it is within walking distance from the exhibition hall, but it is a bit far from downtown. Breakfast was good, and I think the main building is better than the tower building. The staff are friendly, but there is an extra charge for early check-in and late check-out.

The staff at the front desk are friendly, they provide free airport drop-off, and the driver helps with luggage, which is very good👍The foyer is small and has a sense of design. Didn't order breakfast. Very close to the outlets, within walking distance. Not far from the airport or blue line subway, but requires a taxi. The view outside the room window is great, you can watch the highway and planes taking off and landing, but of course it's a bit noisy. The room is generally hygienic and the facilities are quite complete.

This is a fairly typical Hampton Inn, but very near O’Hare with shuttle service to / from the airport. Pictures of the front, entrance lobby, eating and bar areas, swimming pool, and fitness center are attached. There are also many restaurants nearby within easy walking distance, we went to Moretti’s across the street that was very good. We had a two queen bed room, #320, that was very nice (picture of bedroom, bathroom, and view out the window are attached). I found the instructions on how to use their “business center” - not really a business center , just a printer with difficult to follow instructions about emailing to get a code, then using a web browser to find the printer too much for me to grasp. So instead I asked one of the lovely young ladies at the front desk for help, Karla Ramirez was a big help and offered to print my boarding passes for me if I emailed them to her. When I came back down about 30 minutes later shw had them waiting for me. That’s the type of customer service this hotel should be rewarding. Thank you Karla!!!

Hotels near the airport. There is a parking space at the door. 5 minutes drive from the airport. There is a fashion mall opposite, which can be reached in 15 minutes on foot, or 3-5 minutes by car. The room is relatively spacious, the bed is very large, the quilt is very comfortable, the sound insulation is super good, and I sleep until 8 o'clock in the morning. The hotel has a free shuttle bus to the airport, which departs every 30 minutes. The driver is very kind and will help with luggage. Remember to tip. The front desk staff was average and not welcoming. No breakfast