Anonymous User
August 29, 2024
Due to delayed boarding, we found a shuttle bus. Although it was a quick bus, I felt that Best West should be good. It was very close to the airport, and the shuttle bus took ten minutes. I won’t talk about the cleanliness of the sheets and towels and the facilities. It rained heavily in the middle of the night and the windows were leaking. We were asked to change rooms, but we were woken up again just after we lay down. They said that the roof had collapsed. For safety reasons, we were asked to take all our belongings and go downstairs. After we went downstairs, we were arranged to stay in another hotel. After the shuttle bus was sent there, the hotel asked us to pay $99, saying that BW would refund it, but it was never refunded. However, the shuttle bus driver was good. He looked quite old. He was a driver, cleaned up the broken glass, and sent guests to the new hotel. It was not easy for him to be so busy.
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